Administrative impact since the implementation of the school service at Finandina Bank

Customer Service is a very important issue because through this you can increase the profits of an organization. FInandina Bank aware of the importance of Customer Service Implement School Customer Service from the month of December 2013.The main objective of the School of service is to have a memor...

Full description

Autores:

Bedoya Romero, John Fredy

Tipo de recurso:

Fecha de publicación:

2014

Institución:

Universidad Militar Nueva Granada

Repositorio:

Repositorio UMNG

Idioma:

spa

OAI Identifier:

oai:repository.umng.edu.co:10654/13169

Acceso en línea:

https://hdl.handle.net/10654/13169

Palabra clave:

SERVICIO AL CLIENTE
RELACIONES CON LOS CLIENTES
BANCO FINANDINA - ESTUDIO DE CASOS
customer service
training school
servicio al cliente
escuela de servicio

Rights

License

http://purl.org/coar/access_right/c_abf2