A Scale for Measuring Healthcare Service Quality Incorporating Patient-Centred Care and Using a Psychometric Analytics Framework
ABSTRACT: Recent developments in healthcare contexts increasingly emphasize patient-centred approaches to service quality measures; however, few studies consider this dimension explicitly. The present study develops and psychometrically validates a scale of healthcare service quality explicitly inco...
- Autores:
-
González Echavarría, Favián
Pérez Rave, Jorge Iván
Sánchez Figueroa, Génesis Angélica
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2022
- Institución:
- Universidad de Antioquia
- Repositorio:
- Repositorio UdeA
- Idioma:
- eng
- OAI Identifier:
- oai:bibliotecadigital.udea.edu.co:10495/35021
- Acceso en línea:
- https://hdl.handle.net/10495/35021
- Palabra clave:
- Calidad, Acceso y Evaluación de la Atención de Salud
Health Care Quality, Access, and Evaluation
Calidad de la Atención de Salud
Quality of Health Care
Atención al Paciente
Patient Care
Psicometría
Psychometrics
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc-sa/4.0/