The Quality Function Deployment as a Strategic Tool

The Quality Function Deployment (QFD) is a powerful tool used in the management analysis in order to convert customer´s requirements into technical characteristics; it was created by YOJI AKAO, who is an Engineering Management teacher at Tamagawa University. This technique has been widely spread and...

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Autores:
Tipo de recurso:
Article of journal
Fecha de publicación:
2019
Institución:
Universidad Católica de Pereira
Repositorio:
Repositorio Institucional - RIBUC
Idioma:
spa
OAI Identifier:
oai:repositorio.ucp.edu.co:10785/13558
Acceso en línea:
https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733
http://hdl.handle.net/10785/13558
Palabra clave:
Rights
openAccess
License
Derechos de autor 2019 Entre Ciencia e Ingeniería