El greenwashing como estrategia de marketing en Colombia. El caso de la industria textil

The main objective of this study was to analyze the marketing strategies based on Greenwashing used by the textile industry in Colombia. For this purpose, a review of the current literature on greenwashing was carried out, which allowed the conceptualization and a scale for its identification based...

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Autores:
Tipo de recurso:
Fecha de publicación:
2024
Institución:
Universidad de América
Repositorio:
Lumieres
Idioma:
spa
OAI Identifier:
oai:repository.uamerica.edu.co:20.500.11839/9472
Acceso en línea:
https://hdl.handle.net/20.500.11839/9472
Palabra clave:
Marketing verde
Negocios verdes
Percepción de consumidores
Green Marketing
Green business
Consumer perception
Tesis y disertaciones académicas
Rights
License
Atribución – No comercial
Description
Summary:The main objective of this study was to analyze the marketing strategies based on Greenwashing used by the textile industry in Colombia. For this purpose, a review of the current literature on greenwashing was carried out, which allowed the conceptualization and a scale for its identification based on 6 dimensions. Advertising strategies were also analyzed based on 4A marketing and its use in the industry. textile. Using the appropriate theoretical concepts, H&M and Zara advertising campaigns that were identified as greenwashing were analyzed. Finally, consumer reactions to a case of greenwashing that occurred in Colombia (Falabella Colombia's El Denim es + Verde Campaign) were examined with the use of experimental situations. It was evidenced that consumer perception of the brand deteriorated after know the practices identified as greenwashing within an advertising campaign.