Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo

En este artículo se abordarán temáticas referentes a la saturación de la publicidad en redes sociales, provocando así un efecto directo entre los usuarios de las plataformas, frente a un aumento en la percepción de intrusividad. Por consiguiente, el estudio presenta cómo la intrusividad en la public...

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Fecha de publicación:
2024
Institución:
Universidad del Rosario
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Repositorio EdocUR - U. Rosario
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spa
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oai:repository.urosario.edu.co:10336/44886
Acceso en línea:
https://doi.org/10.48713/10336_44886
https://repository.urosario.edu.co/handle/10336/44886
Palabra clave:
Intrusividad
Redes sociales
Comportamiento del consumidor
Publicidad digital
Analisis narrativo
Intrusiveness
Social media
Consumer behavior
Digital advertising
Narrative analysis
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Attribution-NoDerivatives 4.0 International
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network_name_str Repositorio EdocUR - U. Rosario
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dc.title.none.fl_str_mv Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
dc.title.TranslatedTitle.none.fl_str_mv Perceived Intrusiveness in Social Media Advertising: A Bibliometric and Narrative Study
title Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
spellingShingle Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
Intrusividad
Redes sociales
Comportamiento del consumidor
Publicidad digital
Analisis narrativo
Intrusiveness
Social media
Consumer behavior
Digital advertising
Narrative analysis
title_short Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
title_full Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
title_fullStr Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
title_full_unstemmed Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
title_sort Intrusividad percibida en publicidad en redes sociales: un estudio bibliométrico y narrativo
dc.contributor.advisor.none.fl_str_mv Robayo Pinzón, Oscar Javier
dc.subject.none.fl_str_mv Intrusividad
Redes sociales
Comportamiento del consumidor
Publicidad digital
Analisis narrativo
topic Intrusividad
Redes sociales
Comportamiento del consumidor
Publicidad digital
Analisis narrativo
Intrusiveness
Social media
Consumer behavior
Digital advertising
Narrative analysis
dc.subject.keyword.none.fl_str_mv Intrusiveness
Social media
Consumer behavior
Digital advertising
Narrative analysis
description En este artículo se abordarán temáticas referentes a la saturación de la publicidad en redes sociales, provocando así un efecto directo entre los usuarios de las plataformas, frente a un aumento en la percepción de intrusividad. Por consiguiente, el estudio presenta cómo la intrusividad en la publicidad afecta la experiencia y percepción del usuario frente a las marcas, creando un efecto negativo en la actitud de compra. En consecuencia, el objetivo de la investigación será analizar la relación directa entre la intrusividad publicitaria y el efecto que esta presenta en el consumidor, mientras que se realizará una identificación de vacíos en la literatura estudiada, con el fin de poder plantear futuras investigaciones referentes a la temática. Se utilizo una metodología de revisión de literatura, integrando el análisis bibliométrico y revisión narrativa. Después de un meticuloso proceso de depuración, se identificaron 24 artículos para el análisis, publicados en los últimos diez años en la base de datos Scopus. Los hallazgos indican que la intrusividad que los usuarios perciben afecta de manera negativa su percepción y experiencia de las marcas, relacionándolas con sentimientos adversos, dando como resultado que las campañas utilizadas por estos medios sean menos efectivas. En por esto que se recomienda que los enfoques que las marcas deseen adjudicarse sean más personalizados y menos intrusivos hacia los usuarios. Asimismo, se identificaron nuevas oportunidades de investigación frente a temas referidos a la intrusividad mediante el uso nuevas tecnologías y su abordaje por los diferentes segmentos generacionales.
publishDate 2024
dc.date.created.none.fl_str_mv 2024-11-15
dc.date.accessioned.none.fl_str_mv 2025-01-29T15:50:19Z
dc.date.available.none.fl_str_mv 2025-01-29T15:50:19Z
dc.type.none.fl_str_mv bachelorThesis
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_7a1f
dc.type.spa.none.fl_str_mv Artículo
dc.identifier.doi.none.fl_str_mv https://doi.org/10.48713/10336_44886
dc.identifier.uri.none.fl_str_mv https://repository.urosario.edu.co/handle/10336/44886
url https://doi.org/10.48713/10336_44886
https://repository.urosario.edu.co/handle/10336/44886
dc.language.iso.none.fl_str_mv spa
language spa
dc.rights.*.fl_str_mv Attribution-NoDerivatives 4.0 International
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dc.rights.acceso.none.fl_str_mv Abierto (Texto Completo)
dc.rights.uri.*.fl_str_mv http://creativecommons.org/licenses/by-nd/4.0/
rights_invalid_str_mv Attribution-NoDerivatives 4.0 International
Abierto (Texto Completo)
http://creativecommons.org/licenses/by-nd/4.0/
http://purl.org/coar/access_right/c_abf2
dc.format.extent.none.fl_str_mv 46 pp
dc.format.mimetype.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad del Rosario
dc.publisher.department.none.fl_str_mv Escuela de Administración
dc.publisher.program.none.fl_str_mv Pregrado en Marketing y Negocios Digitales
Administración de Negocios Internacionales
Administración en logística y Producción
publisher.none.fl_str_mv Universidad del Rosario
institution Universidad del Rosario
dc.source.bibliographicCitation.none.fl_str_mv Alwreikat, Ahmad & Rjoub, Husam. (2020). Impact of mobile advertising wearout on consumer irritation, perceived intrusiveness, engagement and loyalty: A partial least squares structural equation modelling analysis. South African Journal of Business Management. 51. 1-11. https://doi.org/10.4102/sajbm.v51i1.2046
Arora, N., Rana, M., & Prashar, S. (2023). Empathy toward social media advertisements: The moderating role of ad intrusiveness. Journal of Promotion Management, 29(4), 535-568. https://doi.org/10.1080/10496491.2022.2163038
Asale, R.-., & Rae. (n.d.). concurrencia | Diccionario de la lengua española. «Diccionario De La Lengua Española» - Edición Del Tricentenario. https://dle.rae.es/concurrencia?m=form
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Aw, E.C.-X., Leong, L.-Y., Hew, J.-J., Rana, N.P., Tan, T.M. and Jee, T.-W. (2024), "Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations", International Journal of Bank Marketing, Vol. 42 No. 1, pp. 133-151. https://doi.org/10.1108/IJBM-10-2022-0439
Baek, T.H. and Morimoto, M. (2012) Stay away from Me: Examining the Determinants of Consumer Avoidance of Personalized Advertising. Journal of Advertising, 41, 59-76. http://dx.doi.org/10.2753/JOA0091-3367410105
Bauer, Raymond A. and Stephen A. Greyser (1968), Advertising in American: The Consumer View, Boston, MA: Harvad University.
Belanche, D., Flavián, C., & Pérez-Rueda, A. (2017). Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads. Journal of Interactive Marketing, 37(1), 75-88. https://doi.org/10.1016/j.intmar.2016.06.004
Callon, M., J.-P. Courtial& H.Penan (1993), La Scientométrie, Paris: Presses Universitaires de France.
Chen, R. R., Ren, J., Tan, Y., & An, H. (2023). Can Skip Control Always Increase the Effectiveness of Splash Advertisements in Mobile Apps? The Moderating Effect of User Habits. International Journal of Human–Computer Interaction, 40(22), 7431–7450. https://doi.org/10.1080/10447318.2023.2266243
Cho, C. H., & as-, U. of T. at A. is an. (2004). WHY DO PEOPLE AVOID ADVERTISING ON THE INTERNET?  Journal of Advertising, 33(4), 89–97. https://doi.org/10.1080/00913367.2004.10639175
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spelling Robayo Pinzón, Oscar Javier79843140-1Callejas Serrato, Maria PaulaHerrera Arevalo, Ana MaríaRubio Morales, VerónicaProfesional en Marketing y Negocios Digitales6ac3500c-884a-4643-9b82-50aff8bddd99-1215686a2-50ff-4a57-afc9-7b73c8a243cf-1d0a3afd5-594b-43c6-b457-d1ab5057ee3b-12025-01-29T15:50:19Z2025-01-29T15:50:19Z2024-11-15En este artículo se abordarán temáticas referentes a la saturación de la publicidad en redes sociales, provocando así un efecto directo entre los usuarios de las plataformas, frente a un aumento en la percepción de intrusividad. Por consiguiente, el estudio presenta cómo la intrusividad en la publicidad afecta la experiencia y percepción del usuario frente a las marcas, creando un efecto negativo en la actitud de compra. En consecuencia, el objetivo de la investigación será analizar la relación directa entre la intrusividad publicitaria y el efecto que esta presenta en el consumidor, mientras que se realizará una identificación de vacíos en la literatura estudiada, con el fin de poder plantear futuras investigaciones referentes a la temática. Se utilizo una metodología de revisión de literatura, integrando el análisis bibliométrico y revisión narrativa. Después de un meticuloso proceso de depuración, se identificaron 24 artículos para el análisis, publicados en los últimos diez años en la base de datos Scopus. Los hallazgos indican que la intrusividad que los usuarios perciben afecta de manera negativa su percepción y experiencia de las marcas, relacionándolas con sentimientos adversos, dando como resultado que las campañas utilizadas por estos medios sean menos efectivas. En por esto que se recomienda que los enfoques que las marcas deseen adjudicarse sean más personalizados y menos intrusivos hacia los usuarios. Asimismo, se identificaron nuevas oportunidades de investigación frente a temas referidos a la intrusividad mediante el uso nuevas tecnologías y su abordaje por los diferentes segmentos generacionales.This article will address issues related to the saturation of advertising on social networks, thus causing a direct effect among users of the platforms, in the face of an increase in the perception of intrusiveness. Therefore, the study presents how intrusiveness in advertising affects the user's experience and perception of brands, creating a negative effect on purchasing attitude. Consequently, the objective of the research will be to analyze the direct relationship between advertising intrusiveness and the effect it has on the consumer, while identifying gaps in the literature studied, to propose future research related to the topic. A literature review methodology was used, integrating bibliometric analysis and narrative review. After a meticulous screening process, 24 articles were identified for analysis, published in the last ten years in the Scopus database. The findings indicate that the intrusiveness that users perceive negatively affects their perception and experience of brands, linking them with adverse feelings, resulting in campaigns used by these media being less effective. For this reason, it is recommended that the approaches that brands wish to take should be more personalized and less intrusive towards users. Likewise, new research opportunities were identified regarding issues related to intrusiveness using new technologies and their approach by different generational segments.46 ppapplication/pdfhttps://doi.org/10.48713/10336_44886https://repository.urosario.edu.co/handle/10336/44886spaUniversidad del RosarioEscuela de AdministraciónPregrado en Marketing y Negocios DigitalesAdministración de Negocios InternacionalesAdministración en logística y ProducciónAttribution-NoDerivatives 4.0 InternationalAbierto (Texto Completo)http://creativecommons.org/licenses/by-nd/4.0/http://purl.org/coar/access_right/c_abf2Alwreikat, Ahmad & Rjoub, Husam. (2020). Impact of mobile advertising wearout on consumer irritation, perceived intrusiveness, engagement and loyalty: A partial least squares structural equation modelling analysis. South African Journal of Business Management. 51. 1-11. https://doi.org/10.4102/sajbm.v51i1.2046Arora, N., Rana, M., & Prashar, S. (2023). Empathy toward social media advertisements: The moderating role of ad intrusiveness. Journal of Promotion Management, 29(4), 535-568. https://doi.org/10.1080/10496491.2022.2163038Asale, R.-., & Rae. (n.d.). concurrencia | Diccionario de la lengua española. «Diccionario De La Lengua Española» - Edición Del Tricentenario. https://dle.rae.es/concurrencia?m=formAsale, R.-., & Rae. (n.d.). marketing | Diccionario de la lengua española. «Diccionario De La Lengua Española» - Edición Del Tricentenario. https://dle.rae.es/marketingAw, E.C.-X., Leong, L.-Y., Hew, J.-J., Rana, N.P., Tan, T.M. and Jee, T.-W. (2024), "Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations", International Journal of Bank Marketing, Vol. 42 No. 1, pp. 133-151. https://doi.org/10.1108/IJBM-10-2022-0439Baek, T.H. and Morimoto, M. (2012) Stay away from Me: Examining the Determinants of Consumer Avoidance of Personalized Advertising. Journal of Advertising, 41, 59-76. http://dx.doi.org/10.2753/JOA0091-3367410105Bauer, Raymond A. and Stephen A. Greyser (1968), Advertising in American: The Consumer View, Boston, MA: Harvad University.Belanche, D., Flavián, C., & Pérez-Rueda, A. (2017). Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads. Journal of Interactive Marketing, 37(1), 75-88. https://doi.org/10.1016/j.intmar.2016.06.004Callon, M., J.-P. Courtial& H.Penan (1993), La Scientométrie, Paris: Presses Universitaires de France.Chen, R. R., Ren, J., Tan, Y., & An, H. (2023). Can Skip Control Always Increase the Effectiveness of Splash Advertisements in Mobile Apps? The Moderating Effect of User Habits. International Journal of Human–Computer Interaction, 40(22), 7431–7450. https://doi.org/10.1080/10447318.2023.2266243Cho, C. H., & as-, U. of T. at A. is an. (2004). 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