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2961Article of journalLa auditoria del servicio al cliente a través de la observación participante: “El cliente incógnito”Published in 2009Repositorio Repositorio UNABGet full text
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2962
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2963http://purl.org/coar/resource_type/c_f744Published in 2016Repositorio Repositorio UNABGet full text
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2964
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2965http://purl.org/coar/resource_type/c_f744Por Valzania Prada, Vittoria Jose; Angulo Gómez, Yinneth Juliana; Jiménez Garzón, Paula Andrea; Franco Arias, Manuel HernandoPublished in 2022Repositorio Repositorio UNABGet full text
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2966http://purl.org/coar/resource_type/c_f744Published in 2018Repositorio Repositorio UNABGet full text
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2967
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2968http://purl.org/coar/resource_type/c_2fe3Published in 2006Repositorio Repositorio UNABGet full text
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2969http://purl.org/coar/resource_type/c_2fe3Published in 2007Repositorio Repositorio UNABGet full text
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2970http://purl.org/coar/resource_type/c_f744Published in 2015Repositorio Repositorio UNABGet full text
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2971http://purl.org/coar/resource_type/c_f744Por Chia Cifuentes, Mónica Liseth; Villamizar Peña, Cristian Iván; Riaño Mina, María Fernanda; Castellanos Gutiérrez, María AndreaPublished in 2015Repositorio Repositorio UNABGet full text
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2972
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2973
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2974http://purl.org/coar/resource_type/c_f744Published in 2014Repositorio Repositorio UNABGet full text
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2975
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2976
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2977
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2978Article of journalPor Mulet Therán, Lizeth Margarita; Rodríguez Rangel, Ingrid Yesenia; Barragán Arias, Isabel CristinaPublished in 2009Repositorio Repositorio UNABGet full text
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2979
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2980
