Relationship marketing in public management

his test proposes an approximation to the reality that one lives in Colombia as for the presentation of the public services, the service that these public entities offer to the consumers who in this case are the citizens and the position that they have the same opposite to these services, the relati...

Full description

Autores:
Vega Castellanos, Erica Liseth
Tipo de recurso:
Fecha de publicación:
2013
Institución:
Universidad Militar Nueva Granada
Repositorio:
Repositorio UMNG
Idioma:
spa
OAI Identifier:
oai:repository.umng.edu.co:10654/10985
Acceso en línea:
https://hdl.handle.net/10654/10985
Palabra clave:
MERCADEO
ADMINISTRACION PUBLICA
SERVICIOS PUBLICOS
Marketing
Public Management
Public Services
State
Mercadeo
Gestión Publica
Servicios Publicos
Estado
Rights
License
http://purl.org/coar/access_right/c_abf2
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oai_identifier_str oai:repository.umng.edu.co:10654/10985
network_acronym_str UNIMILTAR2
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dc.title.eng.fl_str_mv Relationship marketing in public management
dc.title.spa.fl_str_mv Relación del marketing en la gestión pública
title Relationship marketing in public management
spellingShingle Relationship marketing in public management
MERCADEO
ADMINISTRACION PUBLICA
SERVICIOS PUBLICOS
Marketing
Public Management
Public Services
State
Mercadeo
Gestión Publica
Servicios Publicos
Estado
title_short Relationship marketing in public management
title_full Relationship marketing in public management
title_fullStr Relationship marketing in public management
title_full_unstemmed Relationship marketing in public management
title_sort Relationship marketing in public management
dc.creator.fl_str_mv Vega Castellanos, Erica Liseth
dc.contributor.advisor.none.fl_str_mv Ceron Rincón, Alejandra
dc.contributor.author.none.fl_str_mv Vega Castellanos, Erica Liseth
dc.subject.lemb.spa.fl_str_mv MERCADEO
ADMINISTRACION PUBLICA
SERVICIOS PUBLICOS
topic MERCADEO
ADMINISTRACION PUBLICA
SERVICIOS PUBLICOS
Marketing
Public Management
Public Services
State
Mercadeo
Gestión Publica
Servicios Publicos
Estado
dc.subject.proposal.eng.fl_str_mv Marketing
Public Management
Public Services
State
dc.subject.proposal.spa.fl_str_mv Mercadeo
Gestión Publica
Servicios Publicos
Estado
description his test proposes an approximation to the reality that one lives in Colombia as for the presentation of the public services, the service that these public entities offer to the consumers who in this case are the citizens and the position that they have the same opposite to these services, the relation that exists of a product and / or service in the entities of the condition they are the public services that are offered as the health, the education, public domiciliary services it waters down, light, communications.
publishDate 2013
dc.date.issued.none.fl_str_mv 2013-12-04
2014-03-11
dc.date.accessioned.none.fl_str_mv 2014-03-11T14:43:02Z
dc.date.available.none.fl_str_mv 2014-03-11T14:43:02Z
dc.type.none.fl_str_mv info:eu-repo/semantics/bachelorThesis
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_7a1f
dc.type.local.spa.fl_str_mv Trabajo de grado
dc.identifier.uri.none.fl_str_mv https://hdl.handle.net/10654/10985
url https://hdl.handle.net/10654/10985
dc.language.iso.none.fl_str_mv spa
language spa
dc.rights.coar.fl_str_mv http://purl.org/coar/access_right/c_abf2
rights_invalid_str_mv http://purl.org/coar/access_right/c_abf2
dc.format.spa.fl_str_mv pdf
dc.format.mimetype.none.fl_str_mv pdf
dc.publisher.spa.fl_str_mv Universidad Militar Nueva Granada
dc.publisher.program.spa.fl_str_mv Especialización en Finanzas y Administración Pública
dc.publisher.faculty.spa.fl_str_mv Facultad de Ciencias Económicas
institution Universidad Militar Nueva Granada
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spelling Ceron Rincón, AlejandraVega Castellanos, Erica LisethEspecialista en Finanzas y Administración Pública2014-03-11T14:43:02Z2014-03-11T14:43:02Z2014-03-112013-12-04https://hdl.handle.net/10654/10985his test proposes an approximation to the reality that one lives in Colombia as for the presentation of the public services, the service that these public entities offer to the consumers who in this case are the citizens and the position that they have the same opposite to these services, the relation that exists of a product and / or service in the entities of the condition they are the public services that are offered as the health, the education, public domiciliary services it waters down, light, communications.Este ensayo propone un acercamiento a la realidad que se vive en Colombia en cuanto a la prestación de los servicios públicos, el servicio que ofrecen estas entidades públicas a los consumidores que en este caso son los ciudadanos y la posición que tienen los mismos frente a estos servicios, a la relación que hay de un producto y/o servicio en las entidades del estado son los servicios públicos que se ofertan como la salud, la educación, servicios públicos domiciliarios agua, luz, comunicaciones.pdfpdfspaUniversidad Militar Nueva GranadaEspecialización en Finanzas y Administración PúblicaFacultad de Ciencias EconómicasRelationship marketing in public managementRelación del marketing en la gestión públicainfo:eu-repo/semantics/bachelorThesisTrabajo de gradohttp://purl.org/coar/resource_type/c_7a1fMERCADEOADMINISTRACION PUBLICASERVICIOS PUBLICOSMarketingPublic ManagementPublic ServicesStateMercadeoGestión PublicaServicios PublicosEstadohttp://purl.org/coar/access_right/c_abf2ORIGINALENSAYO RELACION DEL MARKETING CON LA GESTION PUBLICA.pdfapplication/pdf243027https://repository.umng.edu.co/bitstreams/eb98fbab-6075-40f5-bd0c-0d97832bdbe5/download1f7da5989b95fb42ead46bc72a8e9162MD51LICENSElicense.txttext/plain1529https://repository.umng.edu.co/bitstreams/f6803fc9-a750-4975-b74a-20b1ab69eca1/downloaddf0e4fde6f7d37cb484ba6262857ed52MD52TEXTENSAYO RELACION DEL MARKETING CON LA GESTION PUBLICA.pdf.txtExtracted texttext/plain39888https://repository.umng.edu.co/bitstreams/f2fee73c-79f1-44be-b24f-a0ca36cb0e68/downloadb8c513c0d6573700ae8240823554349fMD53THUMBNAILENSAYO RELACION DEL MARKETING CON LA GESTION PUBLICA.pdf.jpgIM Thumbnailimage/jpeg4084https://repository.umng.edu.co/bitstreams/17eae499-626b-4e15-8376-eb4bbee58999/download2025d54f8998a6750869ee16f943c379MD5410654/10985oai:repository.umng.edu.co:10654/109852025-10-28 15:36:13.574open.accesshttps://repository.umng.edu.coRepositorio Institucional UMNGbibliodigital@unimilitar.edu.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