Percepción que los gerentes tienen acerca de la gestión del conocimiento en las instituciones de salud, Valle de Aburrá, 2011
ABSTRACT: To describe the views that managers from medium- and high-complexity healthcare institutions from Valle de Aburrá (Colombia) have regarding the factors determining knowledge management issues in 2011. Such issues include: the strategic vision of the organization and the research policy; kn...
- Autores:
-
Arboleda Posada, Gladys Irene
- Tipo de recurso:
- Article of investigation
- Fecha de publicación:
- 2014
- Institución:
- Universidad de Antioquia
- Repositorio:
- Repositorio UdeA
- Idioma:
- spa
- OAI Identifier:
- oai:bibliotecadigital.udea.edu.co:10495/4509
- Acceso en línea:
- http://hdl.handle.net/10495/4509
- Palabra clave:
- Gestión del conocimiento
Aprendizaje organizacional
Instituciones de salud
Capital humano e intelectual
- Rights
- openAccess
- License
- https://creativecommons.org/licenses/by-nc-sa/2.5/co/
| Summary: | ABSTRACT: To describe the views that managers from medium- and high-complexity healthcare institutions from Valle de Aburrá (Colombia) have regarding the factors determining knowledge management issues in 2011. Such issues include: the strategic vision of the organization and the research policy; knowledge identification, access and transmission; resources and technologies. Methodology: a qualitative research project where 15 semi-structured interviews were performed with the managers of the studied institutions. Categories were identified, analyzed and interpreted in depth; this was done using a coding system composed of keywords and open texts. Likewise, the atlas Ti software was used to enter, store and analyze the data. Concept maps, in turn, were created using CmapTools. Results: many respondents have no clear concept of knowledge management and most of the institutions do not have policies and funding for research. As for training, most managers stated that training programs are not defined in accordance with the needs of the employees and the demands of the health sector. In addition, they also have difficulties with the training due to economic and time-related issues. Conclusion: Although managers contemplate elements of knowledge management, it is important to find ways for them to internalize the concept in an integrated manner so that theydo notperceive the definition simply as isolated factors. |
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