Estrategias gerenciales de promoción del clima laboral en una dirección departamental de salud en Colombia durante pandemia por COVID-19, 2021
Departmental health Organization (DDS by its acronym in Spanish) are facing a changing and competitive environment accentuated by the COVID-19 pandemic. Human resources and the organizational climate are essential for planning management strategies to achieve institutional objectives. Objective. Des...
- Autores:
-
Argel Torres, María Alejandra
Correa de Hoyos, Pamela
Santamaría Berrio, Javier Enrique
- Tipo de recurso:
- Tesis
- Fecha de publicación:
- 2022
- Institución:
- Universidad de Córdoba
- Repositorio:
- Repositorio Institucional Unicórdoba
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.unicordoba.edu.co:ucordoba/6177
- Acceso en línea:
- https://repositorio.unicordoba.edu.co/handle/ucordoba/6177
- Palabra clave:
- Clima laboral
COVID-19
Direcciones Departamentales de Salud
Estrategias Gerenciales
work environment
COVID-19
Departmental Health Organization
Management strategies
- Rights
- openAccess
- License
- Copyright Universidad de Córdoba, 2022
| Summary: | Departmental health Organization (DDS by its acronym in Spanish) are facing a changing and competitive environment accentuated by the COVID-19 pandemic. Human resources and the organizational climate are essential for planning management strategies to achieve institutional objectives. Objective. Design management strategies that promote a good working climate in a DDS during the COVID-19 pandemic in Colombia in 2021. Materials and Methods. Crosssectional descriptive study with quantitative approach. Sample made up of 21 workers of the DDS of the Department of Córdoba to whom a survey was applied to measure the working climate and the influence of COVID-19. Results. Workers comply with health protocols for the management of the pandemic by covid-19, 95% know the mission, vision and objectives of the DDS, 23% do not have the necessary resources for their work, 47% do not feel encouraged to achieve their objectives, while more than half of the staff believe that the pandemic affected the workload and communication; For this reason, management strategies were proposed to strengthen the labor climate, such as reviewing work tools and better implementation of training, recognition, leisure and communication activities. Conclusions. Respondents have a good organizational orientation and are trained to do their job, offering their skills to cope the COVID-19 that has affected the mental health of staff due to insufficient work well-being activities and deficiencies in the institutional physical environment. |
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