El arte de innovar: design thinking para resolver desafíos reales

Este libro es una guía práctica y reflexiva para entender y aplicar Design Thinking en negocios e ingeniería. No encontrarás teoría abstracta ni conceptos lejanos, sino herramientas concretas, historias inspiradoras y casos reales que demuestran cómo este enfoque ha impulsado algunas de las innovaci...

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Autores:: Parodi, Tobías Alfonso
López Pereira, Jorge Mario
Meléndrez Lázaro, Iván Darío

Tipo de recurso:: Book

Fecha de publicación:: 2025

Institución:: Universidad de Córdoba

Repositorio:: Repositorio Institucional Unicórdoba

Idioma:: spa

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dc.title.none.fl_str_mv	El arte de innovar: design thinking para resolver desafíos reales
title	El arte de innovar: design thinking para resolver desafíos reales
spellingShingle	El arte de innovar: design thinking para resolver desafíos reales Innovaciones tecnológicas
title_short	El arte de innovar: design thinking para resolver desafíos reales
title_full	El arte de innovar: design thinking para resolver desafíos reales
title_fullStr	El arte de innovar: design thinking para resolver desafíos reales
title_full_unstemmed	El arte de innovar: design thinking para resolver desafíos reales
title_sort	El arte de innovar: design thinking para resolver desafíos reales
dc.creator.fl_str_mv	Parodi, Tobías Alfonso López Pereira, Jorge Mario Meléndrez Lázaro, Iván Darío
dc.contributor.author.none.fl_str_mv	Parodi, Tobías Alfonso López Pereira, Jorge Mario Meléndrez Lázaro, Iván Darío
dc.subject.lcsh.spa.fl_str_mv	Innovaciones tecnológicas
topic	Innovaciones tecnológicas
description	Este libro es una guía práctica y reflexiva para entender y aplicar Design Thinking en negocios e ingeniería. No encontrarás teoría abstracta ni conceptos lejanos, sino herramientas concretas, historias inspiradoras y casos reales que demuestran cómo este enfoque ha impulsado algunas de las innovaciones más impactantes del mundo.
publishDate	2025
dc.date.accessioned.none.fl_str_mv	2025-08-28T21:18:36Z
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dc.relation.references.none.fl_str_mv	Referencias Bittner, E., & Shoury, O. (2019). Designing automated facilitation for Design Thinking: A chatbot for supporting teams in the empathy map method. https://scholarspace.manoa.hawaii.edu/items/9a95fdf2-7bfb-4b14-93e9-792b3a3cf889 Higuera, M., & Macías, J. A. (2023). Automatic Generation of Empathy Maps. Proceedings of the XXIII International Conference on Human Computer Interaction. https://dl.acm.org/doi/10.1145/3612783.3612802 Kahan, E., Insfrán, E., Genero, M., & Oliveros, A. (2023). Improving the Requirement Elicitation Process using Empathy Maps and Personas: A Quasi- Experiment. http://dx.doi.org/10.29327/1298356.26-2 Kim, H., Yi, P., & Ko, B. W. (2022). Deepening students' experiences with problem identification and definition in an empathetic approach: Lessons from a university design-thinking program. Journal of Applied Research in Higher Education. https://www.emerald.com/insight/content/doi/10.1108/jarhe-03-2022-0083/full/html Pileggi, S. F. (2021). Knowledge interoperability and re-use in Empathy Mapping: an ontological approach. Expert Systems with Applications, 180, 115065. https://www.sciencedirect.com/science/article/abs/pii/S0957417421005066?via%3Di hub Holtzblatt, K., & Beyer, H. (2017). Principles of Contextual Inquiry. https://linkinghub.elsevier.com/retrieve/pii/B978012800894200003X Holtzblatt, K., Wendell, J., & Wood, S. (2005). The Contextual Inquiry Interview. https://www.sciencedirect.com/science/article/abs/pii/B9780123540515500057?via% 3Dihub Wixon, D. R., Holtzblatt, K., & Knox, S. (1990). Contextual Design: An Emergent View of System Design. https://dl.acm.org/doi/10.1145/97243.97304 Holtzblatt, K., & Jones, S. (1995). Conducting and Analyzing a Contextual Interview.https://www.sciencedirect.com/science/article/abs/pii/B9780080515748500 285?via%3Dihub Lavallière, M., D'Ambrosio, L., Gennis, A., Burstein, A. A., Godfrey, K., Waerstad, H., Puleo, R. M., Lauenroth, A., & Coughlin, J. (2017). Walking a mile in another’s shoes: The impact of wearing an Age Suit. Gerontology & Geriatrics Education,38(2),171-187. https://www.tandfonline.com/doi/full/10.1080/02701960.2015.1079706 Slivovsky, L., Liddicoat, A., Clark, C., Widmann, J., Mello, J., & Self, B. (2007). Enabling creativity in capstone design. Proceedings of the 2007 Annual Conference & Exposition. https://dl.acm.org/doi/10.1145/1496630.1496648 Ankora, C., & Aju, D. (2022). Integrating User Stories in the Design of Augmented Reality Applications. International Journal of Information Technologies and Systems Approach. https://www.igi-global.com/gateway/article/304809 Hartson, R., & Pyla, P. (2019). UX Design Requirements: User Stories and Requirements. The UX Book. https://www.sciencedirect.com/science/article/abs/pii/B9780128053423000102 Michailidou, I., Saucken, C. V., & Lindemann, U. (2013). How to Create a User Experience Story. https://link.springer.com/chapter/10.1007/978-3-642-39229-0_59 Quesenbery, W., & Brooks, K. (2010). Storytelling For User Experience: Crafting Stories For Better Design. Eren, G. (2022). Role-Playing Techniques as an Approach for Empathizing in the Design Process. Social Science Development Journal. https://www.ssdjournal.org/index.php/pub/article/view/323 Matthews, M., Gay, G., & Doherty, G. (2014). Taking part: Role-Play in the Design of Therapeutic Systems. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. https://dl.acm.org/doi/10.1145/2556288.2557103 Simsarian, K. (2003). Take it to the Next Stage: The Roles of Role-Playing in the Design Process. CHI '03 Extended Abstracts on Human Factors in Computing Systems. https://dl.acm.org/doi/10.1145/765891.766123 Winter, D. (2016). Role-Play Exercises in User Experience-Driven Product Development. i-com, 15, 117-122. https://www.degruyter.com/document/doi/10.1515/icom-2016-0012/html Villamarín, D. (2024). Leidy Cuestas, la diseñadora industrial que cambia las vidas de niños con parálisis cerebral. ElPaís.com. https://elpais.com/america- colombia/branded/los-lideres-de-colombia/2024-12-05/leidy-cuestas-la-disenadora- industrial-que-cambia-las-vidas-de-ninos-con-paralisis-cerebral.html Korte, R., Smith, K., & Li, C. Q. (2018). The role of empathy in entrepreneurship: A core competency of the entrepreneurial mindset. Advances in Engineering Education. https://eric.ed.gov/?id=EJ1199603 Montonen, T., Eriksson, P., Asikainen, I., & Lehtimäki, H. (2014). Innovation empathy: A framework for customer-oriented lean innovation. International Journal of Entrepreneurship and Innovation Management, 18, 368–381. https://www.inderscienceonline.com/doi/abs/10.1504/IJEIM.2014.064719 Park, H. J., Cho, Y., & Lim, H. (2024). Developing college students’ creative problem-solving ability: The roles of empathy, prosocial motivation, and cultural differences. Creativity, Innovation and Entrepreneurship. https://openaccess.cms- conferences.org/publications/book/978-1-964867-01-4/article/978-1-964867-01-4_9 Beyer, H., & Holtzblatt, K. (1998). Contextual design: Defining customer-centered systems. Morgan Kaufmann. Cohn, M. (2010). User stories applied: For agile software development. Addison- Wesley Professional. Dam, R. F., & Siang, T. Y. (2020). Design thinking: Understanding how designers think and work. MIT Press. IDEO. (2015). The field guide to human-centered design. IDEO.org. Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Prentice-Hall. Andrews, G. (2021). Spiral problem reframing: A new approach to product development. Journal of Product Innovation Management, 38(2), 256-273. Buzan, T. (2006). Mind maps for kids: How to study, think, learn, and remember. HarperCollins. De Bono, E. (1970). Lateral thinking: A textbook of creativity. Ward Lock Educational. Gordon, W. J. J. (1961). Synectics: The development of creative capacity. Harper & Row. Hookway, P., Johansson, M., Svensson, M., & Heiden, M. (2019). Design thinking in healthcare: A systematic review. Design Studies, 62, 1-23. IDEO. (2015). The field guide to human-centered design. IDEO.org. Kim, Y. (2020). The role of empathy in problem reframing: A study of engineering students. Journal of Engineering Education, 109(3), 345-362. McGuire, M., & Putzell, E. (1989). A model for problem definition in technical communication. Technical Communication Quarterly, 4(1), 81-96. Mensch, A. (2019). Problem reframing canvas: A practical tool for innovation. Business Horizons, 62(6), 795-805. Ohno, T. (1988). Toyota production system: Beyond large-scale production. Productivity Press. Universidad de Costa Rica. (2022). Árbol de problemas. Recuperado de https://designthinking.ucr.ac.cr/arbol-de-problemas/ Eberle, B. (1971). SCAMPER: Games for Imagination Development. Buffalo: DOK. Baumgardner, C. (2019). Gaining entrepreneurial insight through mind maps for innovation. International Journal for Innovation Cheong, D., & Kong, K. (2007). Lateral thinking & mind-maps for idea generation in innovation and design. Chen, J. (2008). The using of mind map in concept design. 9th International Conference on Computer-Aided Industrial Design and Conceptual Design. https://ieeexplore.ieee.org/document/4730739 Peng, L.-M. (2019). Research on thinking process model of technological innovation in product design. Peng, M. (2019). Integrating Mind Maps into Design Thinking Processes. Journal of Creative Design, 15(2), 45-58. Rao, M., & Chowdary, P. (2019). Geotechnical Engineering Through Mind Maps. https://link.springer.com/chapter/10.1007/978-981-13-0505-4_22 Bono, E. (1970). Lateral Thinking: A Textbook of Creativity. Penguin. Buljac, A., & Udc. (2015). Lateral Thinking: Creativity Step by Step. Butler, S. A. (2010). Solving business problems using a lateral thinking approach. Management Decision, 48(1), 58-64. Cheong, D., & Kong, K. (2007). Lateral Thinking & Mind-Maps for Idea Generation in Innovation and Design. Ramakrishnan, P., Dhanavel, S. P., & Jasmine, S. (2016). Developing Communicative Competence of Tertiary Level Engineering Students through De Bono’s Lateral Thinking Tool Design. Research Journal of Humanities and Social Sciences, 7(3), 305-312. Butler, D. (2010). Design Thinking. New York: HarperCollins. Ramakrishnan, R., Dhanavel, S. P., & Jasmine, J. (2016). Lateral Thinking: An Overview. International Journal of Humanities and Social Science Invention, 5(6), 1-4. De Bono, E. (1985). Six Thinking Hats: An Essential Approach to Business Management. Little, Brown and Company. Badrun, M., & Syukur, M. (2024). The effect of structured ideation processes on creativity: A meta-analysis. Journal of Creative Behavior, 58(1), 123-145. Buzan, T. (2006). Mind maps for kids: How to study, think, learn, and remember. HarperCollins. De Bono, E. (1970). Lateral thinking: A textbook of creativity. Ward Lock Educational. Eberle, B. (1997). SCAMPER: Games for imagination development. Prufrock Press. Gundry, L. K., Ofstein, L. F., & Monllor, J. (2016). Ideation and innovation in entrepreneurial teams. Journal of Business Venturing Insights, 6, 1-9. Horton, D., Runco, M. A., Reiter-Palmon, R., & Volk, S. (2011). Teaching ideation and innovation as a discipline: A case study. Creativity and Innovation Management, 20(2), 127-138. Matharu, G. (2017). Creativity and innovation: Inseparable twins. Journal of Management Development, 36(4), 402-414. Obialo, D. C., & Akinjo, O. A. (2021). The role of idea generation in entrepreneurial success: Evidence from Nigeria. Journal of Small Business Management, 59(2), 287-306. Osborn, A. F. (1963). Applied imagination: Principles and procedures of creative thinking. Scribner. Basiurkina, N., Hrishchenko, A., & Laskaiev, O. (2022). Application of SCAMPER technique in the creative mechanism of business management. Ukrainian Journal of Applied Economics and Technology. http://ujae.org.ua/en/application-of-scamper- technique-in-the-creative-mechanism-of-business-management/ Eberle, B. (2023). SCAMPER. https://onlinelibrary.wiley.com/doi/10.1002/9781118258316.ch17 Kamis, A., Widihastuti, C., Kob, G., Hustvedt, N. M. S., Jamaluddin, R., & Bujeng, B. (2020). The effectiveness of SCAMPER techniques on creative thinking skills among fashion design vocational college students. Eurasian Journal of Biosciences. Gallagher, L. (2017). The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions... and Created Plenty of Controversy. Houghton Mifflin Harcourt. Hsieh, T. (2010). Delivering Happiness: A Path to Profits, Passion, and Purpose. Grand Central Publishing. Lambert, F. (2016). Tesla Model 3 prototype spotted in the wild – design tweaks expected by production. https://electrek.co/2016/04/17/tesla-model-3-roundup- prototypes-spotted-in-the-wild-gallery/ NASA. (2020). NASA Engineers Design New, Easy-to-Build Ventilator for COVID-19 Patients. NASA News. https://www.nasa.gov/centers-and-facilities/jpl/nasa-develops- covid-19-prototype-ventilator-in-37-days/ Nike. (2018). Nike Flyprint: The First 3D-Printed Textile Upper in Performance Footwear. Revolut. (2021). How Revolut Uses Design Thinking for a Better User Experience. Adams, C., & Nash, J. (2016). Exploring design thinking practices in evaluation. Journal of Multidisciplinary Evaluation, 12(12), 12-17. Ajayi, M., & Smart, P. (2008). Innovation and learning: Exploring feedback from service to design. Journal of Engineering Manufacture, 222(10), 1195-1199. Bordass, B., & Leaman, A. (2005). Making feedback and post-occupancy evaluation routine: A portfolio of feedback techniques. Building Research & Information, 33(4), 347-352. Modrzejewska, D. (2020). The impact of design thinking on innovativeness of an organization and personal creativity of its employees. Informatyka Ekonomiczna, 18(2), 1-10. Schut, A., Van Mechelen, M., Klapwijk, R., Gielen, M., & De Vries, M. (2020). Towards constructive design feedback dialogues: Guiding peer and client feedback to stimulate children’s creative thinking. International Journal of Technology and Design Education, 32(1), 99-127. Microsoft. (s.f.). Pruebas de facilidad de uso para complementos de Office. https://learn.microsoft.com/es-es/office/dev/add-ins/develop/usability-testing Nelio Software. (2021). 65 Ejemplos de cómo ayudan las pruebas A/B a las grandes empresas. https://neliosoftware.com/es/blog/ejemplos-pruebas-ab-grandes-empresas/ RoXperience. (2019). Caso Estudio: IKEA. Recuperado de https://roxperience.com/caso-estudio-ikea/ HubSpot. (2018). Encuesta de satisfacción del cliente: cómo hacerla y ejemplos. https://blog.hubspot.es/service/encuesta-satisfaccion-cliente
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spelling	Parodi, Tobías AlfonsoLópez Pereira, Jorge MarioMeléndrez Lázaro, Iván Darío2025-08-28T21:18:36Z2025-08-28T21:18:36Z2025-08-28https://repositorio.unicordoba.edu.co/handle/ucordoba/9542Universidad de CórdobaRepositorio Universidad de Córdobahttps://repositorio.unicordoba.edu.co/978-628-7808-09-6Este libro es una guía práctica y reflexiva para entender y aplicar Design Thinking en negocios e ingeniería. No encontrarás teoría abstracta ni conceptos lejanos, sino herramientas concretas, historias inspiradoras y casos reales que demuestran cómo este enfoque ha impulsado algunas de las innovaciones más impactantes del mundo.Resumen........................................9Capítulo 1: Empatía - Escuchar para innovar........................10Herramientas prácticas para empatizar y resolver problemas.................................... 12Ejemplo práctico: Mapas de empatía en la creación de una app de transporte público.. 13Resultados y reflexión............................... 15Conclusión.................. 15Ejemplo práctico: Mejorando la experiencia en supermercados .......... 17Resultados y reflexión......................... 18Conclusión............................................... 19Ejemplo práctico: Mejorando la experiencia en el transporte público ............ 20Resultados y reflexión.................................... 22Conclusión.................................. 22Ejemplo práctico: Historias de usuario en el desarrollo de una plataforma de telemedicina....... 23Resultados y reflexión............... 24Conclusión..................................... 25Ejemplo práctico: Diseñando una experiencia de compra inclusiva en tiendas de autoservicio ...... 26Resultados y reflexión...... 27Conclusión.................................... 28Referencias................................ 29Capítulo 2: Definición - Del problema al desafío ....... 32Ejemplo práctico: Aumentar las ventas mejorando la experiencia del cliente.............. 34Resultados y reflexión........................ 35Conclusión................................ 35Ejemplo práctico: Solución pequeña para un proyecto a gran escala........36Resultados y reflexión................ 37Conclusión.................................. 38Ejemplo práctico: Educación para todos en comunidades rurales......... 38Resultados y reflexión.................... 40Ejemplo práctico: Reduciendo el ruido en los trenes bala............ 41Resultados y reflexión................................... 42Ejemplo práctico: Disminución de pasajeros en el transporte público ...... 43Resultados y reflexión...................... 43Caso práctico: Solucionando el problema del reciclaje en la ciudad..... 47Ejemplo práctico: SCAMPER en acción en la industria alimentaria ........ 50Resultados y reflexión........................ 52Conclusión.................................. 52Ejemplo práctico: Aplicación de mapas mentales en el diseño de un servicio de movilidad urbana................................................................................................ 54Resultados y reflexión.......................... 55Conclusión......................................... 55Ejemplo práctico: Resolviendo el problema del desperdicio de alimentos con pensamiento lateral .............. 57Resultados y reflexión............... 58Conclusión................................ 58Ejemplo 1: Lanzamiento de un nuevo producto tecnológico.......... 60Resultados.............................. 61Ejemplo 2: Rediseño del transporte público en una ciudad .... 61Reflexión Final.................. 63Capítulo 4: Prototipo - Haciendo tangible la innovación ................. 65El prototipado: Un puente entre la idea y la realidad................ 65Explorando diferentes métodos de prototipado ............. 67Prototipar es aprender................... 69Referencias............................ 70Capítulo 5: Evaluación - Aprender para perfeccionar ........ 71Herramientas prácticas para la evaluación y retroalimentación .......... 73Capítulo 6: Conclusiones y reflexiones finales ................. 77Primera ediciónapplication/pdfspaFondo Editorial - Universidad de CórdobaMontería, Córdoba, ColombiaCopyright Universidad de Córdoba, 2025https://creativecommons.org/licenses/by-nc-nd/4.0/Atribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Innovaciones tecnológicasEl arte de innovar: design thinking para resolver desafíos realesLibroinfo:eu-repo/semantics/bookhttp://purl.org/coar/resource_type/c_2f33info:eu-repo/semantics/acceptedVersionTexthttp://purl.org/redcol/resource_type/LIBReferencias Bittner, E., & Shoury, O. (2019). Designing automated facilitation for Design Thinking: A chatbot for supporting teams in the empathy map method. https://scholarspace.manoa.hawaii.edu/items/9a95fdf2-7bfb-4b14-93e9-792b3a3cf889Higuera, M., & Macías, J. A. (2023). Automatic Generation of Empathy Maps. Proceedings of the XXIII International Conference on Human Computer Interaction. https://dl.acm.org/doi/10.1145/3612783.3612802Kahan, E., Insfrán, E., Genero, M., & Oliveros, A. (2023). Improving the Requirement Elicitation Process using Empathy Maps and Personas: A Quasi- Experiment. http://dx.doi.org/10.29327/1298356.26-2Kim, H., Yi, P., & Ko, B. W. (2022). Deepening students' experiences with problem identification and definition in an empathetic approach: Lessons from a university design-thinking program. Journal of Applied Research in Higher Education. https://www.emerald.com/insight/content/doi/10.1108/jarhe-03-2022-0083/full/htmlPileggi, S. F. (2021). Knowledge interoperability and re-use in Empathy Mapping: an ontological approach. Expert Systems with Applications, 180, 115065. https://www.sciencedirect.com/science/article/abs/pii/S0957417421005066?via%3Di hubHoltzblatt, K., & Beyer, H. (2017). Principles of Contextual Inquiry. https://linkinghub.elsevier.com/retrieve/pii/B978012800894200003X Holtzblatt, K., Wendell, J., & Wood, S. (2005). The Contextual Inquiry Interview. https://www.sciencedirect.com/science/article/abs/pii/B9780123540515500057?via% 3DihubWixon, D. R., Holtzblatt, K., & Knox, S. (1990). Contextual Design: An Emergent View of System Design. https://dl.acm.org/doi/10.1145/97243.97304Holtzblatt, K., & Jones, S. (1995). Conducting and Analyzing a Contextual Interview.https://www.sciencedirect.com/science/article/abs/pii/B9780080515748500 285?via%3DihubLavallière, M., D'Ambrosio, L., Gennis, A., Burstein, A. A., Godfrey, K., Waerstad, H., Puleo, R. M., Lauenroth, A., & Coughlin, J. (2017). 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Thumbnailimage/jpeg14360https://dspace8-unicordoba.metabuscador.org/bitstreams/10d0f472-e932-4d96-b03d-6e0f2dee1b7b/downloada8f5daee54c2160e791015842b0ef75eMD57falseucordoba/9542oai:dspace8-unicordoba.metabuscador.org:ucordoba/95422025-08-29 03:01:16.663https://creativecommons.org/licenses/by-nc-nd/4.0/Copyright Universidad de Córdoba, 2025open.accesshttps://dspace8-unicordoba.metabuscador.orgRepositorio institucional Universidad de 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F1dG9yKSBwYXJhIGVqZXJjZXIgZXN0b3MgZGVyZWNob3Mgc29icmUgbGEgT2JyYSB0YWwgeSBjb21vIHNlIGluZGljYSBhIGNvbnRpbnVhY2nDs246PC9wPgogICAgPG9sIHR5cGU9ImEiPgogICAgICA8bGk+UmVwcm9kdWNpciBsYSBPYnJhLCBpbmNvcnBvcmFyIGxhIE9icmEgZW4gdW5hIG8gbcOhcyBPYnJhcyBDb2xlY3RpdmFzLCB5IHJlcHJvZHVjaXIgbGEgT2JyYSBpbmNvcnBvcmFkYSBlbiBsYXMgT2JyYXMgQ29sZWN0aXZhcy48L2xpPgogICAgICA8bGk+RGlzdHJpYnVpciBjb3BpYXMgbyBmb25vZ3JhbWFzIGRlIGxhcyBPYnJhcywgZXhoaWJpcmxhcyBww7pibGljYW1lbnRlLCBlamVjdXRhcmxhcyBww7pibGljYW1lbnRlIHkvbyBwb25lcmxhcyBhIGRpc3Bvc2ljacOzbiBww7pibGljYSwgaW5jbHV5w6luZG9sYXMgY29tbyBpbmNvcnBvcmFkYXMgZW4gT2JyYXMgQ29sZWN0aXZhcywgc2Vnw7puIGNvcnJlc3BvbmRhLjwvbGk+CiAgICAgIDxsaT5EaXN0cmlidWlyIGNvcGlhcyBkZSBsYXMgT2JyYXMgRGVyaXZhZGFzIHF1ZSBzZSBnZW5lcmVuLCBleGhpYmlybGFzIHDDumJsaWNhbWVudGUsIGVqZWN1dGFybGFzIHDDumJsaWNhbWVudGUgeS9vIHBvbmVybGFzIGEgZGlzcG9zaWNpw7NuIHDDumJsaWNhLjwvbGk+CiAgICA8L29sPgogICAgPHA+TG9zIGRlcmVjaG9zIG1lbmNpb25hZG9zIGFudGVyaW9ybWVudGUgcHVlZGVuIHNlciBlamVyY2lkb3MgZW4gdG9kb3MgbG9zIG1lZGlvcyB5IGZvcm1hdG9zLCBhY3R1YWxtZW50ZSBjb25vY2lkb3MgbyBxdWUgc2UgaW52ZW50ZW4gZW4gZWwgZnV0dXJvLiBMb3MgZGVyZWNob3MgYW50ZXMgbWVuY2lvbmFkb3MgaW5jbHV5ZW4gZWwgZGVyZWNobyBhIHJlYWxpemFyIGRpY2hhcyBtb2RpZmljYWNpb25lcyBlbiBsYSBtZWRpZGEgcXVlIHNlYW4gdMOpY25pY2FtZW50ZSBuZWNlc2FyaWFzIHBhcmEgZWplcmNlciBsb3MgZGVyZWNob3MgZW4gb3RybyBtZWRpbyBvIGZvcm1hdG9zLCBwZXJvIGRlIG90cmEgbWFuZXJhIHVzdGVkIG5vIGVzdMOhIGF1dG9yaXphZG8gcGFyYSByZWFsaXphciBvYnJhcyBkZXJpdmFkYXMuIFRvZG9zIGxvcyBkZXJlY2hvcyBubyBvdG9yZ2Fkb3MgZXhwcmVzYW1lbnRlIHBvciBlbCBMaWNlbmNpYW50ZSBxdWVkYW4gcG9yIGVzdGUgbWVkaW8gcmVzZXJ2YWRvcywgaW5jbHV5ZW5kbyBwZXJvIHNpbiBsaW1pdGFyc2UgYSBhcXVlbGxvcyBxdWUgc2UgbWVuY2lvbmFuIGVuIGxhcyBzZWNjaW9uZXMgNChkKSB5IDQoZSkuPC9wPgogIDwvbGk+CiAgPGJyLz4KICA8bGk+CiAgICBSZXN0cmljY2lvbmVzLgogICAgPHA+TGEgbGljZW5jaWEgb3RvcmdhZGEgZW4gbGEgYW50ZXJpb3IgU2VjY2nDs24gMyBlc3TDoSBleHByZXNhbWVudGUgc3VqZXRhIHkgbGltaXRhZGEgcG9yIGxhcyBzaWd1aWVudGVzIHJlc3RyaWNjaW9uZXM6PC9wPgogICAgPG9sIHR5cGU9ImEiPgogICAgICA8bGk+VXN0ZWQgcHVlZGUgZGlzdHJpYnVpciwgZXhoaWJpciBww7pibGljYW1lbnRlLCBlamVjdXRhciBww7pibGljYW1lbnRlLCBvIHBvbmVyIGEgZGlzcG9zaWNpw7NuIHDDumJsaWNhIGxhIE9icmEgc8OzbG8gYmFqbyBsYXMgY29uZGljaW9uZXMgZGUgZXN0YSBMaWNlbmNpYSwgeSBVc3RlZCBkZWJlIGluY2x1aXIgdW5hIGNvcGlhIGRlIGVzdGEgbGljZW5jaWEgbyBkZWwgSWRlbnRpZmljYWRvciBVbml2ZXJzYWwgZGUgUmVjdXJzb3MgZGUgbGEgbWlzbWEgY29uIGNhZGEgY29waWEgZGUgbGEgT2JyYSBxdWUgZGlzdHJpYnV5YSwgZXhoaWJhIHDDumJsaWNhbWVudGUsIGVqZWN1dGUgcMO6YmxpY2FtZW50ZSBvIHBvbmdhIGEgZGlzcG9zaWNpw7NuIHDDumJsaWNhLiBObyBlcyBwb3NpYmxlIG9mcmVjZXIgbyBpbXBvbmVyIG5pbmd1bmEgY29uZGljacOzbiBzb2JyZSBsYSBPYnJhIHF1ZSBhbHRlcmUgbyBsaW1pdGUgbGFzIGNvbmRpY2lvbmVzIGRlIGVzdGEgTGljZW5jaWEgbyBlbCBlamVyY2ljaW8gZGUgbG9zIGRlcmVjaG9zIGRlIGxvcyBkZXN0aW5hdGFyaW9zIG90b3JnYWRvcyBlbiBlc3RlIGRvY3VtZW50by4gTm8gZXMgcG9zaWJsZSBzdWJsaWNlbmNpYXIgbGEgT2JyYS4gVXN0ZWQgZGViZSBtYW50ZW5lciBpbnRhY3RvcyB0b2RvcyBsb3MgYXZpc29zIHF1ZSBoYWdhbiByZWZlcmVuY2lhIGEgZXN0YSBMaWNlbmNpYSB5IGEgbGEgY2zDoXVzdWxhIGRlIGxpbWl0YWNpw7NuIGRlIGdhcmFudMOtYXMuIFVzdGVkIG5vIHB1ZWRlIGRpc3RyaWJ1aXIsIGV4aGliaXIgcMO6YmxpY2FtZW50ZSwgZWplY3V0YXIgcMO6YmxpY2FtZW50ZSwgbyBwb25lciBhIGRpc3Bvc2ljacOzbiBww7pibGljYSBsYSBPYnJhIGNvbiBhbGd1bmEgbWVkaWRhIHRlY25vbMOzZ2ljYSBxdWUgY29udHJvbGUgZWwgYWNjZXNvIG8gbGEgdXRpbGl6YWNpw7NuIGRlIGVsbGEgZGUgdW5hIGZvcm1hIHF1ZSBzZWEgaW5jb25zaXN0ZW50ZSBjb24gbGFzIGNvbmRpY2lvbmVzIGRlIGVzdGEgTGljZW5jaWEuIExvIGFudGVyaW9yIHNlIGFwbGljYSBhIGxhIE9icmEgaW5jb3Jwb3JhZGEgYSB1bmEgT2JyYSBDb2xlY3RpdmEsIHBlcm8gZXN0byBubyBleGlnZSBxdWUgbGEgT2JyYSBDb2xlY3RpdmEgYXBhcnRlIGRlIGxhIG9icmEgbWlzbWEgcXVlZGUgc3VqZXRhIGEgbGFzIGNvbmRpY2lvbmVzIGRlIGVzdGEgTGljZW5jaWEuIFNpIFVzdGVkIGNyZWEgdW5hIE9icmEgQ29sZWN0aXZhLCBwcmV2aW8gYXZpc28gZGUgY3VhbHF1aWVyIExpY2VuY2lhbnRlIGRlYmUsIGVuIGxhIG1lZGlkYSBkZSBsbyBwb3NpYmxlLCBlbGltaW5hciBkZSBsYSBPYnJhIENvbGVjdGl2YSBjdWFscXVpZXIgcmVmZXJlbmNpYSBhIGRpY2hvIExpY2VuY2lhbnRlIG8gYWwgQXV0b3IgT3JpZ2luYWwsIHNlZ8O6biBsbyBzb2xpY2l0YWRvIHBvciBlbCBMaWNlbmNpYW50ZSB5IGNvbmZvcm1lIGxvIGV4aWdlIGxhIGNsw6F1c3VsYSA0KGMpLjwvbGk+CiAgICAgIDxsaT5Vc3RlZCBubyBwdWVkZSBlamVyY2VyIG5pbmd1bm8gZGUgbG9zIGRlcmVjaG9zIHF1ZSBsZSBoYW4gc2lkbyBvdG9yZ2Fkb3MgZW4gbGEgU2VjY2nDs24gMyBwcmVjZWRlbnRlIGRlIG1vZG8gcXVlIGVzdMOpbiBwcmluY2lwYWxtZW50ZSBkZXN0aW5hZG9zIG8gZGlyZWN0YW1lbnRlIGRpcmlnaWRvcyBhIGNvbnNlZ3VpciB1biBwcm92ZWNobyBjb21lcmNpYWwgbyB1bmEgY29tcGVuc2FjacOzbiBtb25ldGFyaWEgcHJpdmFkYS4gRWwgaW50ZXJjYW1iaW8gZGUgbGEgT2JyYSBwb3Igb3RyYXMgb2JyYXMgcHJvdGVnaWRhcyBwb3IgZGVyZWNob3MgZGUgYXV0b3IsIHlhIHNlYSBhIHRyYXbDqXMgZGUgdW4gc2lzdGVtYSBwYXJhIGNvbXBhcnRpciBhcmNoaXZvcyBkaWdpdGFsZXMgKGRpZ2l0YWwgZmlsZS1zaGFyaW5nKSBvIGRlIGN1YWxxdWllciBvdHJhIG1hbmVyYSBubyBzZXLDoSBjb25zaWRlcmFkbyBjb21vIGVzdGFyIGRlc3RpbmFkbyBwcmluY2lwYWxtZW50ZSBvIGRpcmlnaWRvIGRpcmVjdGFtZW50ZSBhIGNvbnNlZ3VpciB1biBwcm92ZWNobyBjb21lcmNpYWwgbyB1bmEgY29tcGVuc2FjacOzbiBtb25ldGFyaWEgcHJpdmFkYSwgc2llbXByZSBxdWUgbm8gc2UgcmVhbGljZSB1biBwYWdvIG1lZGlhbnRlIHVuYSBjb21wZW5zYWNpw7NuIG1vbmV0YXJpYSBlbiByZWxhY2nDs24gY29uIGVsIGludGVyY2FtYmlvIGRlIG9icmFzIHByb3RlZ2lkYXMgcG9yIGVsIGRlcmVjaG8gZGUgYXV0b3IuPC9saT4KICAgICAgPGxpPlNpIHVzdGVkIGRpc3RyaWJ1eWUsIGV4aGliZSBww7pibGljYW1lbnRlLCBlamVjdXRhIHDDumJsaWNhbWVudGUgbyBlamVjdXRhIHDDumJsaWNhbWVudGUgZW4gZm9ybWEgZGlnaXRhbCBsYSBPYnJhIG8gY3VhbHF1aWVyIE9icmEgRGVyaXZhZGEgdSBPYnJhIENvbGVjdGl2YSwgVXN0ZWQgZGViZSBtYW50ZW5lciBpbnRhY3RhIHRvZGEgbGEgaW5mb3JtYWNpw7NuIGRlIGRlcmVjaG8gZGUgYXV0b3IgZGUgbGEgT2JyYSB5IHByb3BvcmNpb25hciwgZGUgZm9ybWEgcmF6b25hYmxlIHNlZ8O6biBlbCBtZWRpbyBvIG1hbmVyYSBxdWUgVXN0ZWQgZXN0w6kgdXRpbGl6YW5kbzogKGkpIGVsIG5vbWJyZSBkZWwgQXV0b3IgT3JpZ2luYWwgc2kgZXN0w6EgcHJvdmlzdG8gKG8gc2V1ZMOzbmltbywgc2kgZnVlcmUgYXBsaWNhYmxlKSwgeS9vIChpaSkgZWwgbm9tYnJlIGRlIGxhIHBhcnRlIG8gbGFzIHBhcnRlcyBxdWUgZWwgQXV0b3IgT3JpZ2luYWwgeS9vIGVsIExpY2VuY2lhbnRlIGh1YmllcmVuIGRlc2lnbmFkbyBwYXJhIGxhIGF0cmlidWNpw7NuICh2LmcuLCB1biBpbnN0aXR1dG8gcGF0cm9jaW5hZG9yLCBlZGl0b3JpYWwsIHB1YmxpY2FjacOzbikgZW4gbGEgaW5mb3JtYWNpw7NuIGRlIGxvcyBkZXJlY2hvcyBkZSBhdXRvciBkZWwgTGljZW5jaWFudGUsIHTDqXJtaW5vcyBkZSBzZXJ2aWNpb3MgbyBkZSBvdHJhcyBmb3JtYXMgcmF6b25hYmxlczsgZWwgdMOtdHVsbyBkZSBsYSBPYnJhIHNpIGVzdMOhIHByb3Zpc3RvOyBlbiBsYSBtZWRpZGEgZGUgbG8gcmF6b25hYmxlbWVudGUgZmFjdGlibGUgeSwgc2kgZXN0w6EgcHJvdmlzdG8sIGVsIElkZW50aWZpY2Fkb3IgVW5pZm9ybWUgZGUgUmVjdXJzb3MgKFVuaWZvcm0gUmVzb3VyY2UgSWRlbnRpZmllcikgcXVlIGVsIExpY2VuY2lhbnRlIGVzcGVjaWZpY2EgcGFyYSBzZXIgYXNvY2lhZG8gY29uIGxhIE9icmEsIHNhbHZvIHF1ZSB0YWwgVVJJIG5vIHNlIHJlZmllcmEgYSBsYSBub3RhIHNvYnJlIGxvcyBkZXJlY2hvcyBkZSBhdXRvciBvIGEgbGEgaW5mb3JtYWNpw7NuIHNvYnJlIGVsIGxpY2VuY2lhbWllbnRvIGRlIGxhIE9icmE7IHkgZW4gZWwgY2FzbyBkZSB1bmEgT2JyYSBEZXJpdmFkYSwgYXRyaWJ1aXIgZWwgY3LDqWRpdG8gaWRlbnRpZmljYW5kbyBlbCB1c28gZGUgbGEgT2JyYSBlbiBsYSBPYnJhIERlcml2YWRhICh2LmcuLCAiVHJhZHVjY2nDs24gRnJhbmNlc2EgZGUgbGEgT2JyYSBkZWwgQXV0b3IgT3JpZ2luYWwsIiBvICJHdWnDs24gQ2luZW1hdG9ncsOhZmljbyBiYXNhZG8gZW4gbGEgT2JyYSBvcmlnaW5hbCBkZWwgQXV0b3IgT3JpZ2luYWwiKS4gVGFsIGNyw6lkaXRvIHB1ZWRlIHNlciBpbXBsZW1lbnRhZG8gZGUgY3VhbHF1aWVyIGZvcm1hIHJhem9uYWJsZTsgZW4gZWwgY2Fzbywgc2luIGVtYmFyZ28sIGRlIE9icmFzIERlcml2YWRhcyB1IE9icmFzIENvbGVjdGl2YXMsIHRhbCBjcsOpZGl0byBhcGFyZWNlcsOhLCBjb21vIG3DrW5pbW8sIGRvbmRlIGFwYXJlY2UgZWwgY3LDqWRpdG8gZGUgY3VhbHF1aWVyIG90cm8gYXV0b3IgY29tcGFyYWJsZSB5IGRlIHVuYSBtYW5lcmEsIGFsIG1lbm9zLCB0YW4gZGVzdGFjYWRhIGNvbW8gZWwgY3LDqWRpdG8gZGUgb3RybyBhdXRvciBjb21wYXJhYmxlLjwvbGk+CiAgICAgIDxsaT4KICAgICAgICBQYXJhIGV2aXRhciB0b2RhIGNvbmZ1c2nDs24sIGVsIExpY2VuY2lhbnRlIGFjbGFyYSBxdWUsIGN1YW5kbyBsYSBvYnJhIGVzIHVuYSBjb21wb3NpY2nDs24gbXVzaWNhbDoKICAgICAgICA8b2wgdHlwZT0iaSI+CiAgICAgICAgICA8bGk+UmVnYWzDrWFzIHBvciBpbnRlcnByZXRhY2nDs24geSBlamVjdWNpw7NuIGJham8gbGljZW5jaWFzIGdlbmVyYWxlcy4gRWwgTGljZW5jaWFudGUgc2UgcmVzZXJ2YSBlbCBkZXJlY2hvIGV4Y2x1c2l2byBkZSBhdXRvcml6YXIgbGEgZWplY3VjacOzbiBww7pibGljYSBvIGxhIGVqZWN1Y2nDs24gcMO6YmxpY2EgZGlnaXRhbCBkZSBsYSBvYnJhIHkgZGUgcmVjb2xlY3Rhciwgc2VhIGluZGl2aWR1YWxtZW50ZSBvIGEgdHJhdsOpcyBkZSB1bmEgc29jaWVkYWQgZGUgZ2VzdGnDs24gY29sZWN0aXZhIGRlIGRlcmVjaG9zIGRlIGF1dG9yIHkgZGVyZWNob3MgY29uZXhvcyAocG9yIGVqZW1wbG8sIFNBWUNPKSwgbGFzIHJlZ2Fsw61hcyBwb3IgbGEgZWplY3VjacOzbiBww7pibGljYSBvIHBvciBsYSBlamVjdWNpw7NuIHDDumJsaWNhIGRpZ2l0YWwgZGUgbGEgb2JyYSAocG9yIGVqZW1wbG8gV2ViY2FzdCkgbGljZW5jaWFkYSBiYWpvIGxpY2VuY2lhcyBnZW5lcmFsZXMsIHNpIGxhIGludGVycHJldGFjacOzbiBvIGVqZWN1Y2nDs24gZGUgbGEgb2JyYSBlc3TDoSBwcmltb3JkaWFsbWVudGUgb3JpZW50YWRhIHBvciBvIGRpcmlnaWRhIGEgbGEgb2J0ZW5jacOzbiBkZSB1bmEgdmVudGFqYSBjb21lcmNpYWwgbyB1bmEgY29tcGVuc2FjacOzbiBtb25ldGFyaWEgcHJpdmFkYS48L2xpPgogICAgICAgICAgPGxpPlJlZ2Fsw61hcyBwb3IgRm9ub2dyYW1hcy4gRWwgTGljZW5jaWFudGUgc2UgcmVzZXJ2YSBlbCBkZXJlY2hvIGV4Y2x1c2l2byBkZSByZWNvbGVjdGFyLCBpbmRpdmlkdWFsbWVudGUgbyBhIHRyYXbDqXMgZGUgdW5hIHNvY2llZGFkIGRlIGdlc3Rpw7NuIGNvbGVjdGl2YSBkZSBkZXJlY2hvcyBkZSBhdXRvciB5IGRlcmVjaG9zIGNvbmV4b3MgKHBvciBlamVtcGxvLCBsb3MgY29uc2FncmFkb3MgcG9yIGxhIFNBWUNPKSwgdW5hIGFnZW5jaWEgZGUgZGVyZWNob3MgbXVzaWNhbGVzIG8gYWxnw7puIGFnZW50ZSBkZXNpZ25hZG8sIGxhcyByZWdhbMOtYXMgcG9yIGN1YWxxdWllciBmb25vZ3JhbWEgcXVlIFVzdGVkIGNyZWUgYSBwYXJ0aXIgZGUgbGEgb2JyYSAo4oCcdmVyc2nDs24gY292ZXLigJ0pIHkgZGlzdHJpYnV5YSwgZW4gbG9zIHTDqXJtaW5vcyBkZWwgcsOpZ2ltZW4gZGUgZGVyZWNob3MgZGUgYXV0b3IsIHNpIGxhIGNyZWFjacOzbiBvIGRpc3RyaWJ1Y2nDs24gZGUgZXNhIHZlcnNpw7NuIGNvdmVyIGVzdMOhIHByaW1vcmRpYWxtZW50ZSBkZXN0aW5hZGEgbyBkaXJpZ2lkYSBhIG9idGVuZXIgdW5hIHZlbnRhamEgY29tZXJjaWFsIG8gdW5hIGNvbXBlbnNhY2nDs24gbW9uZXRhcmlhIHByaXZhZGEuPC9saT4KICAgICAgICA8L29sPgogICAgICA8L2xpPgogICAgICA8bGk+R2VzdGnDs24gZGUgRGVyZWNob3MgZGUgQXV0b3Igc29icmUgSW50ZXJwcmV0YWNpb25lcyB5IEVqZWN1Y2lvbmVzIERpZ2l0YWxlcyAoV2ViQ2FzdGluZykuIFBhcmEgZXZpdGFyIHRvZGEgY29uZnVzacOzbiwgZWwgTGljZW5jaWFudGUgYWNsYXJhIHF1ZSwgY3VhbmRvIGxhIG9icmEgc2VhIHVuIGZvbm9ncmFtYSwgZWwgTGljZW5jaWFudGUgc2UgcmVzZXJ2YSBlbCBkZXJlY2hvIGV4Y2x1c2l2byBkZSBhdXRvcml6YXIgbGEgZWplY3VjacOzbiBww7pibGljYSBkaWdpdGFsIGRlIGxhIG9icmEgKHBvciBlamVtcGxvLCB3ZWJjYXN0KSB5IGRlIHJlY29sZWN0YXIsIGluZGl2aWR1YWxtZW50ZSBvIGEgdHJhdsOpcyBkZSB1bmEgc29jaWVkYWQgZGUgZ2VzdGnDs24gY29sZWN0aXZhIGRlIGRlcmVjaG9zIGRlIGF1dG9yIHkgZGVyZWNob3MgY29uZXhvcyAocG9yIGVqZW1wbG8sIEFDSU5QUk8pLCBsYXMgcmVnYWzDrWFzIHBvciBsYSBlamVjdWNpw7NuIHDDumJsaWNhIGRpZ2l0YWwgZGUgbGEgb2JyYSAocG9yIGVqZW1wbG8sIHdlYmNhc3QpLCBzdWpldGEgYSBsYXMgZGlzcG9zaWNpb25lcyBhcGxpY2FibGVzIGRlbCByw6lnaW1lbiBkZSBEZXJlY2hvIGRlIEF1dG9yLCBzaSBlc3RhIGVqZWN1Y2nDs24gcMO6YmxpY2EgZGlnaXRhbCBlc3TDoSBwcmltb3JkaWFsbWVudGUgZGlyaWdpZGEgYSBvYnRlbmVyIHVuYSB2ZW50YWphIGNvbWVyY2lhbCBvIHVuYSBjb21wZW5zYWNpw7NuIG1vbmV0YXJpYSBwcml2YWRhLjwvbGk+CiAgICA8L29sPgogIDwvbGk+CiAgPGJyLz4KICA8bGk+CiAgICBSZXByZXNlbnRhY2lvbmVzLCBHYXJhbnTDrWFzIHkgTGltaXRhY2lvbmVzIGRlIFJlc3BvbnNhYmlsaWRhZC4KICAgIDxwPkEgTUVOT1MgUVVFIExBUyBQQVJURVMgTE8gQUNPUkRBUkFOIERFIE9UUkEgRk9STUEgUE9SIEVTQ1JJVE8sIEVMIExJQ0VOQ0lBTlRFIE9GUkVDRSBMQSBPQlJBIChFTiBFTCBFU1RBRE8gRU4gRUwgUVVFIFNFIEVOQ1VFTlRSQSkg4oCcVEFMIENVQUzigJ0sIFNJTiBCUklOREFSIEdBUkFOVMONQVMgREUgQ0xBU0UgQUxHVU5BIFJFU1BFQ1RPIERFIExBIE9CUkEsIFlBIFNFQSBFWFBSRVNBLCBJTVBMw41DSVRBLCBMRUdBTCBPIENVQUxRVUlFUkEgT1RSQSwgSU5DTFVZRU5ETywgU0lOIExJTUlUQVJTRSBBIEVMTEFTLCBHQVJBTlTDjUFTIERFIFRJVFVMQVJJREFELCBDT01FUkNJQUJJTElEQUQsIEFEQVBUQUJJTElEQUQgTyBBREVDVUFDScOTTiBBIFBST1DDk1NJVE8gREVURVJNSU5BRE8sIEFVU0VOQ0lBIERFIElORlJBQ0NJw5NOLCBERSBBVVNFTkNJQSBERSBERUZFQ1RPUyBMQVRFTlRFUyBPIERFIE9UUk8gVElQTywgTyBMQSBQUkVTRU5DSUEgTyBBVVNFTkNJQSBERSBFUlJPUkVTLCBTRUFOIE8gTk8gREVTQ1VCUklCTEVTIChQVUVEQU4gTyBOTyBTRVIgRVNUT1MgREVTQ1VCSUVSVE9TKS4gQUxHVU5BUyBKVVJJU0RJQ0NJT05FUyBOTyBQRVJNSVRFTiBMQSBFWENMVVNJw5NOIERFIEdBUkFOVMONQVMgSU1QTMONQ0lUQVMsIEVOIENVWU8gQ0FTTyBFU1RBIEVYQ0xVU0nDk04gUFVFREUgTk8gQVBMSUNBUlNFIEEgVVNURUQuPC9wPgogIDwvbGk+CiAgPGJyLz4KICA8bGk+CiAgICBMaW1pdGFjacOzbiBkZSByZXNwb25zYWJpbGlkYWQuCiAgICA8cD5BIE1FTk9TIFFVRSBMTyBFWElKQSBFWFBSRVNBTUVOVEUgTEEgTEVZIEFQTElDQUJMRSwgRUwgTElDRU5DSUFOVEUgTk8gU0VSw4EgUkVTUE9OU0FCTEUgQU5URSBVU1RFRCBQT1IgREHDkU8gQUxHVU5PLCBTRUEgUE9SIFJFU1BPTlNBQklMSURBRCBFWFRSQUNPTlRSQUNUVUFMLCBQUkVDT05UUkFDVFVBTCBPIENPTlRSQUNUVUFMLCBPQkpFVElWQSBPIFNVQkpFVElWQSwgU0UgVFJBVEUgREUgREHDkU9TIE1PUkFMRVMgTyBQQVRSSU1PTklBTEVTLCBESVJFQ1RPUyBPIElORElSRUNUT1MsIFBSRVZJU1RPUyBPIElNUFJFVklTVE9TIFBST0RVQ0lET1MgUE9SIEVMIFVTTyBERSBFU1RBIExJQ0VOQ0lBIE8gREUgTEEgT0JSQSwgQVVOIENVQU5ETyBFTCBMSUNFTkNJQU5URSBIQVlBIFNJRE8gQURWRVJUSURPIERFIExBIFBPU0lCSUxJREFEIERFIERJQ0hPUyBEQcORT1MuIEFMR1VOQVMgTEVZRVMgTk8gUEVSTUlURU4gTEEgRVhDTFVTScOTTiBERSBDSUVSVEEgUkVTUE9OU0FCSUxJREFELCBFTiBDVVlPIENBU08gRVNUQSBFWENMVVNJw5NOIFBVRURFIE5PIEFQTElDQVJTRSBBIFVTVEVELjwvcD4KICA8L2xpPgogIDxici8+CiAgPGxpPgogICAgVMOpcm1pbm8uCiAgICA8b2wgdHlwZT0iYSI+CiAgICAgIDxsaT5Fc3RhIExpY2VuY2lhIHkgbG9zIGRlcmVjaG9zIG90b3JnYWRvcyBlbiB2aXJ0dWQgZGUgZWxsYSB0ZXJtaW5hcsOhbiBhdXRvbcOhdGljYW1lbnRlIHNpIFVzdGVkIGluZnJpbmdlIGFsZ3VuYSBjb25kaWNpw7NuIGVzdGFibGVjaWRhIGVuIGVsbGEuIFNpbiBlbWJhcmdvLCBsb3MgaW5kaXZpZHVvcyBvIGVudGlkYWRlcyBxdWUgaGFuIHJlY2liaWRvIE9icmFzIERlcml2YWRhcyBvIENvbGVjdGl2YXMgZGUgVXN0ZWQgZGUgY29uZm9ybWlkYWQgY29uIGVzdGEgTGljZW5jaWEsIG5vIHZlcsOhbiB0ZXJtaW5hZGFzIHN1cyBsaWNlbmNpYXMsIHNpZW1wcmUgcXVlIGVzdG9zIGluZGl2aWR1b3MgbyBlbnRpZGFkZXMgc2lnYW4gY3VtcGxpZW5kbyDDrW50ZWdyYW1lbnRlIGxhcyBjb25kaWNpb25lcyBkZSBlc3RhcyBsaWNlbmNpYXMuIExhcyBTZWNjaW9uZXMgMSwgMiwgNSwgNiwgNywgeSA4IHN1YnNpc3RpcsOhbiBhIGN1YWxxdWllciB0ZXJtaW5hY2nDs24gZGUgZXN0YSBMaWNlbmNpYS48L2xpPgogICAgICA8bGk+U3VqZXRhIGEgbGFzIGNvbmRpY2lvbmVzIHkgdMOpcm1pbm9zIGFudGVyaW9yZXMsIGxhIGxpY2VuY2lhIG90b3JnYWRhIGFxdcOtIGVzIHBlcnBldHVhIChkdXJhbnRlIGVsIHBlcsOtb2RvIGRlIHZpZ2VuY2lhIGRlIGxvcyBkZXJlY2hvcyBkZSBhdXRvciBkZSBsYSBvYnJhKS4gTm8gb2JzdGFudGUgbG8gYW50ZXJpb3IsIGVsIExpY2VuY2lhbnRlIHNlIHJlc2VydmEgZWwgZGVyZWNobyBhIHB1YmxpY2FyIHkvbyBlc3RyZW5hciBsYSBPYnJhIGJham8gY29uZGljaW9uZXMgZGUgbGljZW5jaWEgZGlmZXJlbnRlcyBvIGEgZGVqYXIgZGUgZGlzdHJpYnVpcmxhIGVuIGxvcyB0w6lybWlub3MgZGUgZXN0YSBMaWNlbmNpYSBlbiBjdWFscXVpZXIgbW9tZW50bzsgZW4gZWwgZW50ZW5kaWRvLCBzaW4gZW1iYXJnbywgcXVlIGVzYSBlbGVjY2nDs24gbm8gc2Vydmlyw6EgcGFyYSByZXZvY2FyIGVzdGEgbGljZW5jaWEgbyBxdWUgZGViYSBzZXIgb3RvcmdhZGEgLCBiYWpvIGxvcyB0w6lybWlub3MgZGUgZXN0YSBsaWNlbmNpYSksIHkgZXN0YSBsaWNlbmNpYSBjb250aW51YXLDoSBlbiBwbGVubyB2aWdvciB5IGVmZWN0byBhIG1lbm9zIHF1ZSBzZWEgdGVybWluYWRhIGNvbW8gc2UgZXhwcmVzYSBhdHLDoXMuIExhIExpY2VuY2lhIHJldm9jYWRhIGNvbnRpbnVhcsOhIHNpZW5kbyBwbGVuYW1lbnRlIHZpZ2VudGUgeSBlZmVjdGl2YSBzaSBubyBzZSBsZSBkYSB0w6lybWlubyBlbiBsYXMgY29uZGljaW9uZXMgaW5kaWNhZGFzIGFudGVyaW9ybWVudGUuPC9saT4KICAgIDwvb2w+CiAgPC9saT4KICA8YnIvPgogIDxsaT4KICAgIFZhcmlvcy4KICAgIDxvbCB0eXBlPSJhIj4KICAgICAgPGxpPkNhZGEgdmV6IHF1ZSBVc3RlZCBkaXN0cmlidXlhIG8gcG9uZ2EgYSBkaXNwb3NpY2nDs24gcMO6YmxpY2EgbGEgT2JyYSBvIHVuYSBPYnJhIENvbGVjdGl2YSwgZWwgTGljZW5jaWFudGUgb2ZyZWNlcsOhIGFsIGRlc3RpbmF0YXJpbyB1bmEgbGljZW5jaWEgZW4gbG9zIG1pc21vcyB0w6lybWlub3MgeSBjb25kaWNpb25lcyBxdWUgbGEgbGljZW5jaWEgb3RvcmdhZGEgYSBVc3RlZCBiYWpvIGVzdGEgTGljZW5jaWEuPC9saT4KICAgICAgPGxpPlNpIGFsZ3VuYSBkaXNwb3NpY2nDs24gZGUgZXN0YSBMaWNlbmNpYSByZXN1bHRhIGludmFsaWRhZGEgbyBubyBleGlnaWJsZSwgc2Vnw7puIGxhIGxlZ2lzbGFjacOzbiB2aWdlbnRlLCBlc3RvIG5vIGFmZWN0YXLDoSBuaSBsYSB2YWxpZGV6IG5pIGxhIGFwbGljYWJpbGlkYWQgZGVsIHJlc3RvIGRlIGNvbmRpY2lvbmVzIGRlIGVzdGEgTGljZW5jaWEgeSwgc2luIGFjY2nDs24gYWRpY2lvbmFsIHBvciBwYXJ0ZSBkZSBsb3Mgc3VqZXRvcyBkZSBlc3RlIGFjdWVyZG8sIGFxdcOpbGxhIHNlIGVudGVuZGVyw6EgcmVmb3JtYWRhIGxvIG3DrW5pbW8gbmVjZXNhcmlvIHBhcmEgaGFjZXIgcXVlIGRpY2hhIGRpc3Bvc2ljacOzbiBzZWEgdsOhbGlkYSB5IGV4aWdpYmxlLjwvbGk+CiAgICAgIDxsaT5OaW5nw7puIHTDqXJtaW5vIG8gZGlzcG9zaWNpw7NuIGRlIGVzdGEgTGljZW5jaWEgc2UgZXN0aW1hcsOhIHJlbnVuY2lhZGEgeSBuaW5ndW5hIHZpb2xhY2nDs24gZGUgZWxsYSBzZXLDoSBjb25zZW50aWRhIGEgbWVub3MgcXVlIGVzYSByZW51bmNpYSBvIGNvbnNlbnRpbWllbnRvIHNlYSBvdG9yZ2FkbyBwb3IgZXNjcml0byB5IGZpcm1hZG8gcG9yIGxhIHBhcnRlIHF1ZSByZW51bmNpZSBvIGNvbnNpZW50YS48L2xpPgogICAgICA8bGk+RXN0YSBMaWNlbmNpYSByZWZsZWphIGVsIGFjdWVyZG8gcGxlbm8gZW50cmUgbGFzIHBhcnRlcyByZXNwZWN0byBhIGxhIE9icmEgYXF1w60gbGljZW5jaWFkYS4gTm8gaGF5IGFycmVnbG9zLCBhY3VlcmRvcyBvIGRlY2xhcmFjaW9uZXMgcmVzcGVjdG8gYSBsYSBPYnJhIHF1ZSBubyBlc3TDqW4gZXNwZWNpZmljYWRvcyBlbiBlc3RlIGRvY3VtZW50by4gRWwgTGljZW5jaWFudGUgbm8gc2UgdmVyw6EgbGltaXRhZG8gcG9yIG5pbmd1bmEgZGlzcG9zaWNpw7NuIGFkaWNpb25hbCBxdWUgcHVlZGEgc3VyZ2lyIGVuIGFsZ3VuYSBjb211bmljYWNpw7NuIGVtYW5hZGEgZGUgVXN0ZWQuIEVzdGEgTGljZW5jaWEgbm8gcHVlZGUgc2VyIG1vZGlmaWNhZGEgc2luIGVsIGNvbnNlbnRpbWllbnRvIG11dHVvIHBvciBlc2NyaXRvIGRlbCBMaWNlbmNpYW50ZSB5IFVzdGVkLjwvbGk+CiAgICA8L29sPgogIDwvbGk+CiAgPGJyLz4KPC9vbD4K

El arte de innovar: design thinking para resolver desafíos reales

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