Empoderamiento del personal como mecanismo de éxito en la implementación de los sistemas de gestión

This article aims to show the reader the close relationship between the Empowerment Systems and Quality Management, showing how from that interaction occurs in organizing a process of continuous improvement and a more active and effective participation of its human resource. The research methodology...

Full description

Autores:
Carrasquilla Baena, Richellieu
Tipo de recurso:
Fecha de publicación:
2014
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/4392
Acceso en línea:
http://hdl.handle.net/10819/4392
Palabra clave:
Empowerment
Recursos humanos
Calidad
Retroalimentación
Organizaciones
Human resources
Quality
feedback
Organizations
Tesis - administración de negocios
Artículo de reflexión para grado
Empoderamiento
Sistema de gestión de calidad
Cultura organizacional
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:This article aims to show the reader the close relationship between the Empowerment Systems and Quality Management, showing how from that interaction occurs in organizing a process of continuous improvement and a more active and effective participation of its human resource. The research methodology used in this article is of type-Reflexive Theory, is based on a type of documentary research and descriptive texts, reports and personal concepts.