Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial

Se evaluó el estado de la investigación científica que relaciona al campo de la inteligencia artificial generativa con el área del management. Mediante un análisis bibliométrico, se revisaron 133 artículos científicos indexados en Scopus entre 2020 y 2023. Indicadores descriptivos, análisis cualitat...

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Autores:
Osorio, Carlos
Arango Espinal, Edwin
Loaiza Gallego, Johanna Andrea
Tipo de recurso:
Article of journal
Fecha de publicación:
2025
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/26427
Acceso en línea:
https://hdl.handle.net/10819/26427
https://doi.org/10.21500/22563202.6961
Palabra clave:
bibliometría
ChatGPT
gestión empresarial
inteligencia artificial generativa
Gestión Empresarial
bibliometrics
ChatGPT
management
generative artificial intelligence
Inteligencia Artificial
Gestion empresarial
Ánalisis bibliométrico
Inteligencia artificial generativa
Rights
openAccess
License
Carlos Fernando Osorio Andrade, Edwin Arango Espinal, Johanna Andrea Loaiza Gallego - 2024
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dc.title.spa.fl_str_mv Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
dc.title.translated.spa.fl_str_mv Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
title Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
spellingShingle Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
bibliometría
ChatGPT
gestión empresarial
inteligencia artificial generativa
Gestión Empresarial
bibliometrics
ChatGPT
management
generative artificial intelligence
Inteligencia Artificial
Gestion empresarial
Ánalisis bibliométrico
Inteligencia artificial generativa
title_short Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
title_full Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
title_fullStr Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
title_full_unstemmed Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
title_sort Inteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarial
dc.creator.fl_str_mv Osorio, Carlos
Arango Espinal, Edwin
Loaiza Gallego, Johanna Andrea
dc.contributor.author.eng.fl_str_mv Osorio, Carlos
Arango Espinal, Edwin
Loaiza Gallego, Johanna Andrea
dc.subject.spa.fl_str_mv bibliometría
ChatGPT
gestión empresarial
inteligencia artificial generativa
Gestión Empresarial
topic bibliometría
ChatGPT
gestión empresarial
inteligencia artificial generativa
Gestión Empresarial
bibliometrics
ChatGPT
management
generative artificial intelligence
Inteligencia Artificial
Gestion empresarial
Ánalisis bibliométrico
Inteligencia artificial generativa
dc.subject.eng.fl_str_mv bibliometrics
ChatGPT
management
generative artificial intelligence
Inteligencia Artificial
Gestion empresarial
Ánalisis bibliométrico
Inteligencia artificial generativa
description Se evaluó el estado de la investigación científica que relaciona al campo de la inteligencia artificial generativa con el área del management. Mediante un análisis bibliométrico, se revisaron 133 artículos científicos indexados en Scopus entre 2020 y 2023. Indicadores descriptivos, análisis cualitativo de textos y un diagrama de red social, permitieron resumir la literatura científica para el campo de estudio. Se identificaron nueve corrientes de investigación: inteligencia artificial en educación; ChatGPT como tecnología disruptiva; impactos generales de ChatGPT; ChatGPT auto concepto y bienestar; ChatGPT e investigación académica; ChatGPT en gestión de organizaciones; ChatGPT en gestión de la cadena de suministro; ChatGPT en turismo y hospitalidad y aspectos éticos de ChatGPT.
publishDate 2025
dc.date.accessioned.none.fl_str_mv 2025-01-20T00:00:00Z
2025-07-31T17:14:26Z
dc.date.available.none.fl_str_mv 2025-01-20T00:00:00Z
2025-07-31T17:14:26Z
dc.date.issued.none.fl_str_mv 2025-01-20
dc.type.spa.fl_str_mv Artículo de revista
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dc.relation.references.spa.fl_str_mv Adiguzel, T. Kaya, M. H. & Cansu, F. K. (2023). Revolutionizing education with AI: exploring the transformative potential of ChatGPT. Contemporary Educational Technology, 15(3). https:// doi.org/10.30935/cedtech/13152 Akter, S. Hossain, M. A. Sajib, S. Sultana, S. Rahman, M. Vrontis, D. & McCarthy, G. (2023). A framework for AI-powered service innovation capability: review and agenda for future research. Technovation, 125, 102768. https://doi.org/10.1016/J.TECHNOVATION.2023.102768 Álvarez, F. (2015). Implementación de nuevas tecnologias. Evaluación, variables, riesgos y escenarios tecnológicos. En Issn 2502-3632 (Vol. 53, Issue 9). https://repositorio.cepal.,,,,org/ bitstream/handle/11362/46816/1/S2000961_es.pdf Ameen, N. Hosany, S. & Taheri, B. (2023). Generation Z’s psychology and new-age technolo- gies: implications for future research. Psychology & Marketing, 40(10), 2029–2040. https:// doi.org/10.1002/MAR.21868 Arango, E. Ceballos, R. & Osorio, C. (2020). Investigación en publicidad política: un análisis bibliométrico. Revista Guillermo de Ockham, 18(2), 181–189. http://doi. org/10.21500/22563202.4574 Aria, M. & Cuccurullo, C. (2017). Bibliometrix: an R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007 Ayinde, L. Wibowo, M. P. Ravuri, B. & Emdad, F. Bin. (2023). ChatGPT as an important tool in organizational management: a review of the literature. 40(3), 137–149. https://doi. org/10.1177/02663821231187991 Bitzenbauer, P. (2023). ChatGPT in physics education: a pilot study on easy-to-implement activi- ties. Contemporary Educational Technology, 15(3). https://doi.org/10.30935/cedtech/13176 Boeris, C. E. (2010). Aplicación de métodos bibliométricos a la evaluación de colecciones: el caso de la Biblioteca del Instituto Argentino de Radioastronomía. http://sedici.unlp.edu.ar/ handle/10915/17179 Budhwar, P. Chowdhury, S. 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Journal of Hospitality Marketing & Management, 32(5), 579–592. https://doi.org/10.1080/19368623.2023.2211993 Halaweh, M. (2023). ChatGPT in education: strategies for responsible implementation. Contem- porary Educational Technology, 15(2). Hellas, A. Ihantola, P. Petersen, A. Ajanovski, V. V, Hynninen, T. Knutas, A. Leinonen, J. Mes- som, C. Liao, S. N. & Gutica, M. (n.d.). Predicting Academic Performance: A Systematic Literature Review. https://doi.org/10.1145/3293881.3295783 Iskender, A. (2023). Holy or Unholy? Interview with Open AI’s ChatGPT. European Journal of Tourism Research, 34, 3414–3414. https://doi.org/10.54055/EJTR.V34I.3169 Ivanov, S. Gretzel, U. Berezina, K. Sigala, M. & Webster, C. (2018). Progress on robotics in hospitality and tourism: a review of the literature. Journal of Hospitality & Tourism Technology, 10(4), 489–521. https://doi.org/10.1108/JHTT-08-2018-0087 Ivanov, S. & Soliman, M. (2023). 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dc.rights.spa.fl_str_mv Carlos Fernando Osorio Andrade, Edwin Arango Espinal, Johanna Andrea Loaiza Gallego - 2024
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spelling Osorio, CarlosArango Espinal, EdwinLoaiza Gallego, Johanna Andrea2025-01-20T00:00:00Z2025-07-31T17:14:26Z2025-01-20T00:00:00Z2025-07-31T17:14:26Z2025-01-20Se evaluó el estado de la investigación científica que relaciona al campo de la inteligencia artificial generativa con el área del management. Mediante un análisis bibliométrico, se revisaron 133 artículos científicos indexados en Scopus entre 2020 y 2023. Indicadores descriptivos, análisis cualitativo de textos y un diagrama de red social, permitieron resumir la literatura científica para el campo de estudio. Se identificaron nueve corrientes de investigación: inteligencia artificial en educación; ChatGPT como tecnología disruptiva; impactos generales de ChatGPT; ChatGPT auto concepto y bienestar; ChatGPT e investigación académica; ChatGPT en gestión de organizaciones; ChatGPT en gestión de la cadena de suministro; ChatGPT en turismo y hospitalidad y aspectos éticos de ChatGPT.The state of scientific research relating the field of generative artificial intelligence to the area of management was evaluated. Through a bibliometric analysis, 133 scientific articles indexed in Scopus between 2020 and 2023 were reviewed. Descriptive indicators, qualitative text analysis, and a social network map allowed for summarizing the scientific literature for the field of study. The findings show great research opportunities in the field of generative artificial intelligence. Specifically, nine research streams were established: Artificial intelligence in education, ChatGPT as a disruptive technology, general impacts of ChatGPT, ChatGPT self-concept and well-being, ChatGPT and academic research, ChatGPT in organizational management, ChatGPT in supply chain management, ChatGPT in tourism and hospitality, and ethical aspects of ChatGPT.application/pdf10.21500/22563202.69612256-3202https://hdl.handle.net/10819/26427https://doi.org/10.21500/22563202.6961spaUniversidad de San Buenaventura Calihttps://revistas.usb.edu.co/index.php/GuillermoOckham/article/download/6961/5536263124723Revista Guillermo de OckhamAdiguzel, T. Kaya, M. H. & Cansu, F. K. (2023). Revolutionizing education with AI: exploring the transformative potential of ChatGPT. Contemporary Educational Technology, 15(3). https:// doi.org/10.30935/cedtech/13152 Akter, S. Hossain, M. A. Sajib, S. Sultana, S. Rahman, M. Vrontis, D. & McCarthy, G. (2023). 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Chenjia Zhu Jiutong Luo Tianyi Li Min. 15(2), 133–152.Carlos Fernando Osorio Andrade, Edwin Arango Espinal, Johanna Andrea Loaiza Gallego - 2024info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.https://creativecommons.org/licenses/by-nc-nd/4.0https://revistas.usb.edu.co/index.php/GuillermoOckham/article/view/6961bibliometríaChatGPTgestión empresarialinteligencia artificial generativaGestión EmpresarialbibliometricsChatGPTmanagementgenerative artificial intelligenceInteligencia ArtificialGestion empresarialÁnalisis bibliométricoInteligencia artificial generativaInteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarialInteligencia artificial generativa: análisis bibliométrico de su impacto en la sociedad y sus consideraciones para el mundo empresarialArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_dcae04bchttp://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85Textinfo:eu-repo/semantics/articleJournal articlehttp://purl.org/redcol/resource_type/ARTREVinfo:eu-repo/semantics/publishedVersionPublicationOREORE.xmltext/xml2742https://bibliotecadigital.usb.edu.co/bitstreams/f55fdbd6-78df-4ca4-a461-eddd199d26a5/downloadde3e95bb7cd37e1c12550191060563eeMD5110819/26427oai:bibliotecadigital.usb.edu.co:10819/264272025-07-31 12:14:26.532https://creativecommons.org/licenses/by-nc-nd/4.0https://bibliotecadigital.usb.edu.coRepositorio Institucional Universidad de San Buenaventura Colombiabdigital@metabiblioteca.com