Diseño de estrategias experienciales para los acompañantes de los pacientes hospitalizados

All admissions in the hospital include some benefits for whom is in a hospitalization stage that allow the patient going into a process that will contribute to his recovery. Also, they have the right to be visited with restricted schedule and an almost full time companion to assist this process, staying with him when good care is needed, contributing to reduce critic moments and hasting the patient’s recovery. During this investigation, it is important to question all lacks of the environment that might affect directly or indirectly the companion’s stay based on the changes of daily habits; the colors, the smell and the energy this could contain. Since the companion’s experiences at hospitals have not been investigated deeply, the idea is shaping a strategy through a system that solves out the needs that the companion might have during his stay, which makes necessary a system that contributes to the solution, providing needed information and making communications easier in this context; promoting simple and common actions from the companion to enhance the patient’s care and self-care. The project concludes with the configuration of the strategy for the practice and care supported on digital media that will also allow to show some other points that will strengthen the experience from a more human perspective that will bring benefits for the companion as well as for the hospital

• Autores: Montoya Delgado, Laura Andrea
• Fecha de publicación: 2018
• Institución: Universidad de San Buenaventura
• Repositorio: Repositorio USB
• Idioma: spa
• OAI Identifier: oai:bibliotecadigital.usb.edu.co:10819/5990
• Acceso en línea: http://hdl.handle.net/10819/5990
• Palabra clave: Gamificación; Experiencia hospitalaria; Diseño estrategias; Gamification; Hospital experience; Design of strategies; Hospitales; Atención hospitalaria; Estrategia; Gestión de servicios de tecnologías de la información (TI); Redes digitales de servicios integrados; Estados emocionales
• License: Atribución-NoComercial-SinDerivadas 2.5 Colombia