Cultura organizacional y sistemas de gestión de la calidad: una relación clave en la gestión de las instituciones de educación superior

In this article, the author creates a discussion about of the importance of organizational culture in the implementation of the quality management system in higher education institutions. The author considers, based on the proposals of some authors, the need to study the culture of an organization a...

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Autores:
Vesga, Juan Javier
Tipo de recurso:
Fecha de publicación:
2013
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/4933
Acceso en línea:
http://hdl.handle.net/10819/4933
Palabra clave:
Cultura organizacional
Sistemas de gestión de la calidad
Gestión de la cultura
Instituciones de educación superior
Quality management systems
Higher education institutions
Organizational culture
Culture management
Cultura organizacional
Sistemas de gestión de la calidad
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:In this article, the author creates a discussion about of the importance of organizational culture in the implementation of the quality management system in higher education institutions. The author considers, based on the proposals of some authors, the need to study the culture of an organization as a key component of the plans for the implementation of the quality management system to align culture with management strategies, either adapting management systems to the existing culture or intervening the culture to align it with the management strategy, depending on the perspective on organizational culture adopted by the leaders of the institutions.