Importancia del capital humano como factor estratégico para el desarrollo competitivo del sector hotelero en Cartagena de Indias en el periodo de 2012 - 2017

This article aims to highlight the importance of human capital as a strategic factor for the competitive development of companies in the hotel sector in Cartagena; starting from the description of the human profile that is performed in the hotel sector of Cartagena based on the occupational profiles...

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Autores:
Díaz Contreras, Jiny
Tipo de recurso:
Fecha de publicación:
2018
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/6227
Acceso en línea:
http://hdl.handle.net/10819/6227
Palabra clave:
Capital humano
Desarrollo competitivo
Factor estratégico
Hotel
Human resources
Competitive development
Hotel
Strategical factors
Tesis - contaduría pública
Artículo de revisión para grado
Capital humano
Desarrollo competitivo hotelero
Competitividad hotelera
Estrategia de talento humano
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:This article aims to highlight the importance of human capital as a strategic factor for the competitive development of companies in the hotel sector in Cartagena; starting from the description of the human profile that is performed in the hotel sector of Cartagena based on the occupational profiles of some of the institutions that offer the hotel and tourism program in the city, as well as identifying the relationship of human capital with development competitive sector of the hotel sector and then formulate capital qualification strategies with the competitive development of the hotel sector of the city, understanding the human resource as a fundamental element for the competitive development of the business. The applied methodology for the development of the review article corresponds to a documentary research, qualitative research techniques are implemented, such as content analysis, to answer the research´s question referred to in this article. Cartagena is analyzed as a national and international tourist destination in high demand, for this reason the strategies that are generated should be aimed atstrengthening human resources, so that they are highly trained to meet the needs of a market in constant change