Uso excesivo de papel en los procesos aduaneros: Caso de la Dirección de Impuestos y Aduanas Nacionales – seccional Aduanas Cartagena

The goal of this article is to analyze the DIAN’s efficiency and efficacy on custom operation processes, based on paper use which take place in those processes, to identify bad practices on document management and finally, to propose solutions to improve the performance of custom operations. The met...

Full description

Autores:
Guerrero Guerrero, Liz Dayana
Tipo de recurso:
Fecha de publicación:
2014
Institución:
Universidad de San Buenaventura
Repositorio:
Repositorio USB
Idioma:
spa
OAI Identifier:
oai:bibliotecadigital.usb.edu.co:10819/4373
Acceso en línea:
http://hdl.handle.net/10819/4373
Palabra clave:
Consumo de papel
Responsabilidad social empresarial
Gestión documental DIAN
Responsabilidad ambiental
Tesis - administración de comercio internacional
Artículo de reflexión para grado
Gestión documental - DIAN (Cartagena)
Buenas prácticas de conservación del medio ambiente
Responsabilidad ambiental
Responsabilidad social empresarial
Rights
License
Atribución-NoComercial-SinDerivadas 2.5 Colombia
Description
Summary:The goal of this article is to analyze the DIAN’s efficiency and efficacy on custom operation processes, based on paper use which take place in those processes, to identify bad practices on document management and finally, to propose solutions to improve the performance of custom operations. The methodology of this article is exploratory and descriptive. As the main conclusion, this article states that the DIAN’s missionary activities should be according to the clean operation processes, DIAN’s employees should rationalize their use of resources as paper and give a breath to the planet through the environmental culture at office, however, it is important that the State join together with so the good actions be from all to all.