The Quality Function Deployment as a Strategic Tool
The Quality Function Deployment (QFD) is a powerful tool used in the management analysis in order to convert customer´s requirements into technical characteristics; it was created by YOJI AKAO, who is an Engineering Management teacher at Tamagawa University. This technique has been widely spread and...
- Autores:
- Tipo de recurso:
- Article of journal
- Fecha de publicación:
- 2019
- Institución:
- Universidad Católica de Pereira
- Repositorio:
- Repositorio Institucional - RIBUC
- Idioma:
- spa
- OAI Identifier:
- oai:repositorio.ucp.edu.co:10785/9906
- Acceso en línea:
- https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733
http://hdl.handle.net/10785/9906
- Palabra clave:
- Rights
- openAccess
- License
- Derechos de autor 2019 Entre Ciencia e Ingeniería
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2022-06-01T19:08:49Z2022-06-01T19:08:49Z2019-08-01https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733http://hdl.handle.net/10785/9906The Quality Function Deployment (QFD) is a powerful tool used in the management analysis in order to convert customer´s requirements into technical characteristics; it was created by YOJI AKAO, who is an Engineering Management teacher at Tamagawa University. This technique has been widely spread and its use has been expanded. This article presents an analysis about it as a tool for strategic analysis, concluding that it is appropriate for today’s strategic analysis, but it must be supplemented with others; one of the other tools proposed is “cost-benefit analysis” applied to the development of the attributes required by the customeEl Despliegue de la Función Calidad o QFD es una poderosa herramienta de análisis de gestión utilizada para convertir los requerimientos del cliente en características técnicas que deben ser parametrizadas para su desarrollo; fue creada por Yoji Akao, profesor de Ingeniería Gerencial de Tamagawa University. Esta es una técnica que ha sido muy difundida y cuyo uso se ha ampliado.Este artículo analiza su utilización como herramienta de análisis estratégico concluyendo que es apropiada para los análisis estratégicos actuales, pero debe ser complementada con otras herramientas utilizadas; entre las herramientas complementarias se propone el “análisis beneficio- costo” aplicado al desarrollo de los atributos requeridos por el cliente.application/pdfspaUniversidad Católica de Pereirahttps://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733/728Derechos de autor 2019 Entre Ciencia e Ingenieríahttps://creativecommons.org/licenses/by-nc/4.0/deed.es_EShttps://creativecommons.org/licenses/by-nc/4.0/deed.es_ESinfo:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Entre ciencia e ingeniería; Vol 4 No 8 (2010); 83-95Entre Ciencia e Ingeniería; Vol. 4 Núm. 8 (2010); 83-95Entre ciencia e ingeniería; v. 4 n. 8 (2010); 83-952539-41691909-8367The Quality Function Deployment as a Strategic ToolEl Despliegue de la Función Calidad como Herramienta EstratégicaArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/version/c_970fb48d4fbd8a85info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionMedina Fernández de Soto, Jorge EduardoPublication10785/9906oai:repositorio.ucp.edu.co:10785/99062025-01-27 19:00:35.079https://creativecommons.org/licenses/by-nc/4.0/deed.es_ESDerechos de autor 2019 Entre Ciencia e Ingenieríametadata.onlyhttps://repositorio.ucp.edu.coRepositorio Institucional de la Universidad Católica de Pereira - RIBUCbdigital@metabiblioteca.com |
| dc.title.eng.fl_str_mv |
The Quality Function Deployment as a Strategic Tool |
| dc.title.spa.fl_str_mv |
El Despliegue de la Función Calidad como Herramienta Estratégica |
| title |
The Quality Function Deployment as a Strategic Tool |
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The Quality Function Deployment as a Strategic Tool |
| title_short |
The Quality Function Deployment as a Strategic Tool |
| title_full |
The Quality Function Deployment as a Strategic Tool |
| title_fullStr |
The Quality Function Deployment as a Strategic Tool |
| title_full_unstemmed |
The Quality Function Deployment as a Strategic Tool |
| title_sort |
The Quality Function Deployment as a Strategic Tool |
| description |
The Quality Function Deployment (QFD) is a powerful tool used in the management analysis in order to convert customer´s requirements into technical characteristics; it was created by YOJI AKAO, who is an Engineering Management teacher at Tamagawa University. This technique has been widely spread and its use has been expanded. This article presents an analysis about it as a tool for strategic analysis, concluding that it is appropriate for today’s strategic analysis, but it must be supplemented with others; one of the other tools proposed is “cost-benefit analysis” applied to the development of the attributes required by the custome |
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2019 |
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2019-08-01 |
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2022-06-01T19:08:49Z |
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2022-06-01T19:08:49Z |
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Artículo de revista |
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http://purl.org/coar/resource_type/c_2df8fbb1 |
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http://purl.org/coar/resource_type/c_6501 |
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http://purl.org/coar/version/c_970fb48d4fbd8a85 |
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info:eu-repo/semantics/article |
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https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733 |
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http://hdl.handle.net/10785/9906 |
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https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733 http://hdl.handle.net/10785/9906 |
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spa |
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spa |
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https://revistas.ucp.edu.co/index.php/entrecienciaeingenieria/article/view/733/728 |
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Derechos de autor 2019 Entre Ciencia e Ingeniería https://creativecommons.org/licenses/by-nc/4.0/deed.es_ES |
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https://creativecommons.org/licenses/by-nc/4.0/deed.es_ES |
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info:eu-repo/semantics/openAccess |
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Derechos de autor 2019 Entre Ciencia e Ingeniería https://creativecommons.org/licenses/by-nc/4.0/deed.es_ES http://purl.org/coar/access_right/c_abf2 |
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application/pdf |
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Universidad Católica de Pereira |
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Entre ciencia e ingeniería; Vol 4 No 8 (2010); 83-95 |
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Entre Ciencia e Ingeniería; Vol. 4 Núm. 8 (2010); 83-95 |
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Entre ciencia e ingeniería; v. 4 n. 8 (2010); 83-95 |
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2539-4169 1909-8367 |
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Universidad Católica de Pereira |
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Repositorio Institucional de la Universidad Católica de Pereira - RIBUC |
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bdigital@metabiblioteca.com |
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