Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional

Autores:: Domínguez Aguirre, Luis Roberto
Lozano Jiménez, Israel
Marcelino Aranda, Mariana

Tipo de recurso:: Article of journal

Fecha de publicación:: 2025

Institución:: Universidad Pedagógica y Tecnológica de Colombia

Repositorio:: RiUPTC: Repositorio Institucional UPTC

Idioma:

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dc.title.es-ES.fl_str_mv	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
title	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
spellingShingle	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional Responsabilidad Social Corporativa identidad organizacional RSC simbólica RSC sustantiva legitimidad arraigo Corporate social responsibility organizational identity symbolic CSR substantive CSR legitimacy embeddedness
title_short	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
title_full	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
title_fullStr	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
title_full_unstemmed	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
title_sort	Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional
dc.creator.fl_str_mv	Domínguez Aguirre, Luis Roberto Lozano Jiménez, Israel Marcelino Aranda, Mariana
dc.contributor.author.eng.fl_str_mv	Domínguez Aguirre, Luis Roberto Lozano Jiménez, Israel Marcelino Aranda, Mariana
dc.subject.none.fl_str_mv	Responsabilidad Social Corporativa identidad organizacional RSC simbólica RSC sustantiva legitimidad arraigo Corporate social responsibility organizational identity symbolic CSR substantive CSR legitimacy embeddedness
topic	Responsabilidad Social Corporativa identidad organizacional RSC simbólica RSC sustantiva legitimidad arraigo Corporate social responsibility organizational identity symbolic CSR substantive CSR legitimacy embeddedness
publishDate	2025
dc.date.accessioned.none.fl_str_mv	2025-05-03 00:00:00 2026-04-16T17:28:25Z
dc.date.available.none.fl_str_mv	2025-05-03 00:00:00
dc.date.issued.none.fl_str_mv	2025-05-03
dc.type.spa.fl_str_mv	Artículo de revista
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dc.relation.references.none.fl_str_mv	Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: a review and research agenda. Journal of Management, 38(4), 932–968. https://doi.org/10.1177/0149206311436079 Aledo‐Ruiz, M. D., Martínez‐Caro, E., & Santos‐Jaén, J. M. (2022). The influence of corporate social responsibility on students' emotional appeal in the HEIs: The mediating effect of reputation and corporate image. Corporate Social Responsibility and Environmental Management, 29(3), 578–592. https://doi.org/10.1002/csr.2221 Buddu, A., & Scheepers, C. B. (2022). CSR and shared value in multi-stakeholder relationships in South African mining context. Social Responsibility Journal. https://doi.org/10.1108/SRJ-04-2020-0129 Chang, T.-W., Chen, Y.-S., & Lin, C.-Y. (2022). The myth of organizational change process: a study of uniting organizational identity, promoting organizational performance, and member behavior. SAGE Open, 12(1), 215824402210798. https://doi.org/10.1177/21582440221079891 Chen, X., Hansen, E., Cai, J., & Xiao, J. (2023). The differential impact of substantive and symbolic CSR attribution on job satisfaction and turnover intention. Business Ethics, the Environment & Responsibility, 32(4), 1233–1246. https://doi.org/10.1111/beer.12572 Contreras-Pacheco, O. E., Talero-Sarmiento, L. H. y Camacho-Pinto, J. C. (2018). Efectos de la responsabilidad social empresarial sobre la identificación organizacional de los empleados: Autenticidad o falacia. Contaduría y Administración, 64(4), 123. https://doi.org/10.22201/fca.24488410e.2018.1631 Dinc, M. S., Zaim, H., Hassanin, M., & Alzoubi, Y. I. (2022). The effects of transformational leadership on perceived organizational support and organizational identity. Human Systems Management, 41(6), 699–716. https://doi.org/10.3233/HSM-211563 Donia, M. B. L., Ronen, S., Tetrault-Sirsly, C. A., & Bonaccio, S. (2019). CSR by Any Other Name? The Differential Impact of Substantive and Symbolic CSR Attributions on Employee Outcomes. Journal of Business Ethics, 157(2), 503–523. https://doi.org/10.1007/s10551-017-3673-5 Donia, M. B. L., & Tetrault-Sirsly, C.-A. (2016). Determinants and consequences of employee attributions of corporate social responsibility as substantive or symbolic. European Management Journal, 34(3), 232–242. https://doi.org/10.1016/j.emj.2016.02.004 Donia, M. B. L., Tetrault-Sirsly, C.-A., & Ronen, S. (2017). Employee attributions of corporate social responsibility as substantive or symbolic: validation of a measure. Applied Psychology, 66(1), 103–142. https://doi.org/10.1111/apps.12081 Elembilassery, V. (2023). Evolutionary influences on corporate social responsibility literature: a review and prognosis. Society and Business Review, 18(3), 504–522. https://doi.org/10.1108/SBR-05-2022-0136 Ferro-Soto, C., Macías-Quintana, L., & Vázquez-Rodríguez, P. (2018). Effect of stakeholders-oriented behavior on the performance of sustainable business. Sustainability, 10(12), 4724. https://doi.org/10.3390/su10124724 Freeman, R. E., Wicks, A. C., & Parmar, B. (2004). Stakeholder theory and “the corporate objective revisited”. Organization Science, 15(3), 364–369. https://doi.org/10.1287/orsc.1040.0066 Glavas, A., & Piderit, S. K. (2009). How does doing good matter? Effects of corporate citizenship on employees. The Journal of Corporate Citizenship, 36, 36–51. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463–488. https://doi.org/10.1177/014920630002600305 Hair, J., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publications. He, L., Gan, S., & Zhong, T. (2022). The impact of green credit policy on firms’ green strategy choices: green innovation or green-washing? Environmental Science and Pollution Research, 29(48), 73307–73325. https://doi.org/10.1007/s11356-022-20973-w Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), 2–20. https://doi.org/10.1108/IMDS-09-2015-0382 Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. https://doi.org/10.1080/10705519909540118 Humphreys, A., & Latour, K. A. (2013). Framing the game: assessing the impact of cultural representations on consumer perceptions of legitimacy. Journal of Consumer Research, 40(4), 773–795. https://doi.org/10.1086/672358 Jones, D. A., & Skarlicki, D. P. (2013). How perceptions of fairness can change. Organizational Psychology Review, 3(2), 138–160. https://doi.org/10.1177/2041386612461665 Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103–123. https://doi.org/10.1002/job.4030130202 McShane, L., & Cunningham, P. (2012). To thine own self be true? Employees’ judgments of the authenticity of their organization’s corporate social responsibility program. Journal of Business Ethics, 108(1), 81–100. https://doi.org/10.1007/s10551-011-1064-x Nejati, M., & Shafaei, A. (2023). Why do employees respond differently to corporate social responsibility? A study of substantive and symbolic corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(4), 2066–2080. https://doi.org/10.1002/csr.2474 Ng, T. W. H. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154–163. https://doi.org/10.1016/j.jvb.2015.03.003 Paliwoda-Matiolanska, A., Smolak-Lozano, E., & Nakayama, A. (2020). Corporate image or social engagement: Twitter discourse on corporate social responsibility (CSR) in public relations strategies in the energy sector. Profesional de la información, 29(3), e290333. https://doi.org/10.3145/epi.2020.may.33 Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879 Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63(1), 539–569. https://doi.org/10.1146/annurev-psych-120710-100452 Preston, L. E., & Post, J. E. (2012). Private Management and Public Policy. The Principle of Public Responsibility. Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384. https://doi.org/10.1016/j.jvb.2004.05.005 Sun, Z., & Zhang, W. (2019). Do government regulations prevent greenwashing? An evolutionary game analysis of heterogeneous enterprises. Journal of Cleaner Production, 231, 1489–1502. https://doi.org/10.1016/j.jclepro.2019.05.335 van Breukelen, W., van der Vlist, R., & Steensma, H. (2004). Voluntary employee turnover: combining variables from the ‘traditional’ turnover literature with the theory of planned behavior. Journal of Organizational Behavior, 25(7), 893–914. https://doi.org/10.1002/job.281 Walker, K., & Wan, F. (2012). The harm of symbolic actions and green-washing: corporate actions and communications on environmental performance and their financial implications. Journal of Business Ethics, 109(2), 227–242. https://doi.org/10.1007/s10551-011-1122-4 Zhong, M., Zhao, W., & Shahab, Y. (2022). The philanthropic response of substantive and symbolic corporate social responsibility strategies to COVID-19 crisis: Evidence from China. Corporate Social Responsibility and Environmental Management, 29(2), 339–355. https://doi.org/10.1002/csr.2204
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spelling	Domínguez Aguirre, Luis RobertoLozano Jiménez, IsraelMarcelino Aranda, Mariana2025-05-03 00:00:002026-04-16T17:28:25Z2025-05-03 00:00:002025-05-030121-1048https://repositorio.uptc.edu.co/handle/001/2015210.19053/uptc.01211048.180402422-3220https://doi.org/10.19053/uptc.01211048.18040application/pdfUnidad Editorial UPTCLuis Roberto Domínguez-Aguirre, Israel Lozano-Jiménez, Mariana Marcelino-Aranda - 2025https://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.http://purl.org/coar/access_right/c_abf2https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/18040Responsabilidad Social Corporativaidentidad organizacionalRSC simbólicaRSC sustantivalegitimidadarraigoCorporate social responsibilityorganizational identitysymbolic CSRsubstantive CSRlegitimacyembeddednessActitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacionalArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1info:eu-repo/semantics/articleJournal articleinfo:eu-repo/semantics/publishedVersionTexthttp://purl.org/coar/version/c_970fb48d4fbd8a85Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: a review and research agenda. Journal of Management, 38(4), 932–968. https://doi.org/10.1177/0149206311436079 Aledo‐Ruiz, M. D., Martínez‐Caro, E., & Santos‐Jaén, J. M. (2022). The influence of corporate social responsibility on students' emotional appeal in the HEIs: The mediating effect of reputation and corporate image. Corporate Social Responsibility and Environmental Management, 29(3), 578–592. https://doi.org/10.1002/csr.2221 Buddu, A., & Scheepers, C. B. (2022). CSR and shared value in multi-stakeholder relationships in South African mining context. Social Responsibility Journal. https://doi.org/10.1108/SRJ-04-2020-0129 Chang, T.-W., Chen, Y.-S., & Lin, C.-Y. (2022). The myth of organizational change process: a study of uniting organizational identity, promoting organizational performance, and member behavior. SAGE Open, 12(1), 215824402210798. https://doi.org/10.1177/21582440221079891 Chen, X., Hansen, E., Cai, J., & Xiao, J. (2023). The differential impact of substantive and symbolic CSR attribution on job satisfaction and turnover intention. Business Ethics, the Environment & Responsibility, 32(4), 1233–1246. https://doi.org/10.1111/beer.12572 Contreras-Pacheco, O. E., Talero-Sarmiento, L. H. y Camacho-Pinto, J. C. (2018). Efectos de la responsabilidad social empresarial sobre la identificación organizacional de los empleados: Autenticidad o falacia. Contaduría y Administración, 64(4), 123. https://doi.org/10.22201/fca.24488410e.2018.1631 Dinc, M. S., Zaim, H., Hassanin, M., & Alzoubi, Y. I. (2022). The effects of transformational leadership on perceived organizational support and organizational identity. Human Systems Management, 41(6), 699–716. https://doi.org/10.3233/HSM-211563 Donia, M. B. L., Ronen, S., Tetrault-Sirsly, C. A., & Bonaccio, S. (2019). CSR by Any Other Name? The Differential Impact of Substantive and Symbolic CSR Attributions on Employee Outcomes. Journal of Business Ethics, 157(2), 503–523. https://doi.org/10.1007/s10551-017-3673-5 Donia, M. B. L., & Tetrault-Sirsly, C.-A. (2016). Determinants and consequences of employee attributions of corporate social responsibility as substantive or symbolic. European Management Journal, 34(3), 232–242. https://doi.org/10.1016/j.emj.2016.02.004 Donia, M. B. L., Tetrault-Sirsly, C.-A., & Ronen, S. (2017). Employee attributions of corporate social responsibility as substantive or symbolic: validation of a measure. Applied Psychology, 66(1), 103–142. https://doi.org/10.1111/apps.12081 Elembilassery, V. (2023). Evolutionary influences on corporate social responsibility literature: a review and prognosis. Society and Business Review, 18(3), 504–522. https://doi.org/10.1108/SBR-05-2022-0136 Ferro-Soto, C., Macías-Quintana, L., & Vázquez-Rodríguez, P. (2018). Effect of stakeholders-oriented behavior on the performance of sustainable business. Sustainability, 10(12), 4724. https://doi.org/10.3390/su10124724 Freeman, R. E., Wicks, A. C., & Parmar, B. (2004). Stakeholder theory and “the corporate objective revisited”. Organization Science, 15(3), 364–369. https://doi.org/10.1287/orsc.1040.0066 Glavas, A., & Piderit, S. K. (2009). How does doing good matter? Effects of corporate citizenship on employees. The Journal of Corporate Citizenship, 36, 36–51. Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463–488. https://doi.org/10.1177/014920630002600305 Hair, J., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publications. He, L., Gan, S., & Zhong, T. (2022). The impact of green credit policy on firms’ green strategy choices: green innovation or green-washing? Environmental Science and Pollution Research, 29(48), 73307–73325. https://doi.org/10.1007/s11356-022-20973-w Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), 2–20. https://doi.org/10.1108/IMDS-09-2015-0382 Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. https://doi.org/10.1080/10705519909540118 Humphreys, A., & Latour, K. A. (2013). Framing the game: assessing the impact of cultural representations on consumer perceptions of legitimacy. Journal of Consumer Research, 40(4), 773–795. https://doi.org/10.1086/672358 Jones, D. A., & Skarlicki, D. P. (2013). How perceptions of fairness can change. Organizational Psychology Review, 3(2), 138–160. https://doi.org/10.1177/2041386612461665 Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103–123. https://doi.org/10.1002/job.4030130202 McShane, L., & Cunningham, P. (2012). To thine own self be true? Employees’ judgments of the authenticity of their organization’s corporate social responsibility program. Journal of Business Ethics, 108(1), 81–100. https://doi.org/10.1007/s10551-011-1064-x Nejati, M., & Shafaei, A. (2023). Why do employees respond differently to corporate social responsibility? A study of substantive and symbolic corporate social responsibility. Corporate Social Responsibility and Environmental Management, 30(4), 2066–2080. https://doi.org/10.1002/csr.2474 Ng, T. W. H. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154–163. https://doi.org/10.1016/j.jvb.2015.03.003 Paliwoda-Matiolanska, A., Smolak-Lozano, E., & Nakayama, A. (2020). Corporate image or social engagement: Twitter discourse on corporate social responsibility (CSR) in public relations strategies in the energy sector. Profesional de la información, 29(3), e290333. https://doi.org/10.3145/epi.2020.may.33 Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879 Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63(1), 539–569. https://doi.org/10.1146/annurev-psych-120710-100452 Preston, L. E., & Post, J. E. (2012). Private Management and Public Policy. The Principle of Public Responsibility. Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384. https://doi.org/10.1016/j.jvb.2004.05.005 Sun, Z., & Zhang, W. (2019). Do government regulations prevent greenwashing? An evolutionary game analysis of heterogeneous enterprises. Journal of Cleaner Production, 231, 1489–1502. https://doi.org/10.1016/j.jclepro.2019.05.335 van Breukelen, W., van der Vlist, R., & Steensma, H. (2004). Voluntary employee turnover: combining variables from the ‘traditional’ turnover literature with the theory of planned behavior. Journal of Organizational Behavior, 25(7), 893–914. https://doi.org/10.1002/job.281 Walker, K., & Wan, F. (2012). The harm of symbolic actions and green-washing: corporate actions and communications on environmental performance and their financial implications. Journal of Business Ethics, 109(2), 227–242. https://doi.org/10.1007/s10551-011-1122-4 Zhong, M., Zhao, W., & Shahab, Y. (2022). The philanthropic response of substantive and symbolic corporate social responsibility strategies to COVID-19 crisis: Evidence from China. Corporate Social Responsibility and Environmental Management, 29(2), 339–355. https://doi.org/10.1002/csr.2204e180402e1804025Inquietud Empresarialhttps://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/download/18040/15770Núm. 2 , Año 2025 : Inquietud Empresarial 25(2) July-DecemberPublicationOREORE.xmltext/xml2738https://repositorio.uptc.edu.co/bitstreams/d8b752aa-965b-484f-86ce-ed1dab583fa5/download80b8bbacc4a75bf3561cdd7c9bd2fcb5MD51falseAnonymousREAD001/20152oai:repositorio.uptc.edu.co:001/201522026-10-30 06:39:06.093https://creativecommons.org/licenses/by-nc-nd/4.0/metadata.onlyhttps://repositorio.uptc.edu.coRepositorio Institucional UPTCbdigital@metabiblioteca.com

Actitudes de los empleados y la responsabilidad social corporativa: lo sustantivo y lo simbólico desde la identidad organizacional

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