Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network

Healthcare systems are recognized for their disarticulated logistics models due to their interconnected services complex structure. There is evidence in the literature that these systems require the implementation of supply chain management practices to strengthen their integration with customers an...

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Autores:
Chams-Anturi, Odette
Escorcia-Caballero, Juan P.
Gomez, Anamaria P
Soto-Ferrari, Milton
Chams Anturi, Odette
Soto Ferrari, Milton
Tipo de recurso:
Article of journal
Fecha de publicación:
2020
Institución:
Corporación Universidad de la Costa
Repositorio:
REDICUC - Repositorio CUC
Idioma:
eng
OAI Identifier:
oai:repositorio.cuc.edu.co:11323/7634
Acceso en línea:
https://hdl.handle.net/11323/7634
https://repositorio.cuc.edu.co/
Palabra clave:
Competitiveness
Hospital
Supply chain integration
Rights
openAccess
License
© IEOM Society International
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network_acronym_str RCUC2
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dc.title.spa.fl_str_mv Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
title Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
spellingShingle Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
Competitiveness
Hospital
Supply chain integration
title_short Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
title_full Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
title_fullStr Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
title_full_unstemmed Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
title_sort Analysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital network
dc.creator.fl_str_mv Chams-Anturi, Odette
Escorcia-Caballero, Juan P.
Gomez, Anamaria P
Soto-Ferrari, Milton
Chams Anturi, Odette
Soto Ferrari, Milton
dc.contributor.author.spa.fl_str_mv Chams-Anturi, Odette
Escorcia-Caballero, Juan P.
Gomez, Anamaria P
Soto-Ferrari, Milton
dc.contributor.author.none.fl_str_mv Chams Anturi, Odette
Soto Ferrari, Milton
dc.subject.proposal.eng.fl_str_mv Competitiveness
Hospital
Supply chain integration
topic Competitiveness
Hospital
Supply chain integration
description Healthcare systems are recognized for their disarticulated logistics models due to their interconnected services complex structure. There is evidence in the literature that these systems require the implementation of supply chain management practices to strengthen their integration with customers and suppliers and improve their competitiveness. Then, this research aimed to analyze competitiveness in a supply chain integration and logistics for a Colombian public hospital applying a competence and capability assessment. The results show that the supply chain integration competitiveness of the studied hospital is 72.24%, and the logistics competitiveness is 77.79%. Based on the Bowersox model, most performance results are above the defined threshold set by the performance of established world-class companies, showing an acceptable level. To reduce the identified GAPs, we provided strategies for the improvement of competitiveness in supply chain integration and logistics for the selected Colombian public hospital.
publishDate 2020
dc.date.accessioned.none.fl_str_mv 2020-12-26T16:21:31Z
dc.date.available.none.fl_str_mv 2020-12-26T16:21:31Z
dc.date.issued.none.fl_str_mv 2020
dc.type.spa.fl_str_mv Artículo de revista
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dc.identifier.instname.spa.fl_str_mv Corporación Universidad de la Costa
dc.identifier.reponame.spa.fl_str_mv REDICUC - Repositorio CUC
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dc.language.iso.none.fl_str_mv eng
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dc.relation.ispartofjournal.spa.fl_str_mv Conference: International Conference on Industrial Engineering and Operations Management
dc.relation.references.spa.fl_str_mv Akkermans, H., Bogerd, P. and Vos, B., Virtuous and vicious cycles on the road towards international supply chain management, International Journal of Operations & Production Management, vol. 19, no. 5/6, pp. 565–582, 1999.
Anderson, M. and Katz, P., Strategic sourcing, The International Journal of Logistics Management, vol. 9, no. 1, pp. 1–13, 1998.
Aptel, O. and Pourjalali, H., Improving activities and decreasing costs of logistics in hospitals: A comparison of US and French hospitals, The International Journal of Accounting, vol. 36, pp. 65–90, 2001.
Arbelaez, C. and Patiño, A., State of emergency medicine in Colombia, International Journal of Emergency Medicine, vol. 8, no. 9, pp. 1-6, 2015.
Bowersox, D. and Closs, D., Logistical management: The integrated supply chain process, McGraw-Hill, New York, NY. 1996.
Bowersox, D., Closs, D. and Stank, T., 21st century logistics: Making supply chain integration a reality. Oak Brook, Ill: Council of Logistics Management, 1999
Bowersox, D. and Daugherty, P., Logistics paradigms: The impact of information technology, Journal of Business Logistics, vol. 16, no. 1, pp. 65–80, 1995.
Croom, S., Romano, P. and Giannakis, M., Supply chain management: An analytical framework for critical literature review, European Journal of Purchasing, vol. 6, no. 1, pp. 67–83, 2000.
Dyer, J. and Singh, H., The relational view: Cooperative strategy and sources of interorganizational competitive advantage, Academy of Management Review, vol. 24, no. 3, pp. 660–679, 1998.
Escorcia-Caballero, J., Moreno-Luzon, M.D and Chams-Anturi, O., Supply chain integration capability: An organizational routine perspective, International Journal of Supply Chain Management, vol. 8, no. 4, pp. 39-47, 2019.
Figueroa, L., Aguirre, S., Wilches, M. and Romero, D., Análisis de la logística hospitalaria aplicada en las entidades de salud de nivel 3 y 4 en la ciudad de Barranquilla, Scientia et Technica, vol. 21, no. 4, pp. 307–317, 2016.
Flynn, B.B., Huo, B. and Zhao, X., The impact of supply chain integration on performance: A contingency and configuration approach, Journal of Operations Management, vol. 28, no. 1, pp. 58–71, 2010.
Lambert, D. and Cooper, M., Supply chain management: implementation issues and research opportunities, The International Journal of Logistics Management, vol. 9, no. 2, pp. 1–20, 1998.
Lourenço, H., Logistics management. An opportunity for metaheuristics. In Metaheuristic optimization via memory and evolution tabu search and scatter search, Operations Research/Computer Science Interfaces Series. Rego, Cesar; Alidaee, Bahram (Eds.), vol. 30, pp. 329–356, 2005.
Lummus, R. and Vokurka, R., Strategic supply chain planning, Production and Inventory Management, vol. 39, no. 3, pp. 49–58, 1998.
Moreno-Luzon, M., Escorcia-Caballero, J. and Chams-Anturi, O., The integration of the supply chain as a dynamic capability for sustainability: The case of an Innovative organic company. In: Peris-Ortiz M., Ferreira J., Merigó Lindahl J. (eds) Knowledge, Innovation and Sustainable Development in Organizations, Innovation, Technology, and Knowledge Management. Springer, Cham. 97-111, 2019
Morgan, J. and Monczka, R., Supplier integration a new level of supply chain managment, Purchasing, vol. 120, no. 1, pp. 110–113, 1996.
Näslund, D. and Hulthen, H., Supply chain management integration: A critical analysis, Benchmarking: An International Journal, vol. 19, no. 4/5, pp. 481–501, 2012.
Ortíz-Barrios, M., Escorcia-Caballero, J., Sánchez-Sánchez, F., De Felice, F. and Petrillo, A., Efficiency analysis of integrated public hospital networks in outpatient internal medicine, Journal of Medical Systems, vol. 41, no. 163, 2017.
Osborne, T., Clark, R., Blackowiak, J., Williamson, P., Werb, S. and Strong, B., Efficiency analysis of an interoperable healthcare operations platform, Journal of Medical Systems, vol. 41, no. 52, 2017.
Pokharel, S., Perception on information and communication technology perspectives in logistics, Enterprise Information Management, vol. 18, no. 2, pp. 136–49, 2005.
Sahid, F., Pinzón, F., Rodriguez, J. and Narvaez, G., Competitividad en integración del supply chain en la industria astillera de Colombia, Colombia: Revista Gestion. 2010.
Simchi-Levi, D., Kaminsky, P. and Simchi-Levi, E., Designing and managing the supply chain: Concepts, strategies and case studies, McGraw Hill, Singapore. 2003.
Simchi-Levi, D., Wu, S. and Shen, Z., Handbook of quantitative supply chain analysis: Modeling in the e-business era, Springer Science & Business Media, 2004.
Stank, T., Keller, S. and Daugherty, P., Supply chain collaboration and logistical service performance, Journal of Business Logistics, vol. 22, no. 1, pp. 29–48, 2001.
Ugarriza, R. and Jiménez, J., Evaluación del nivel de competitividad en un astillero en Cartagena, Colombia: Fundación Universitaria Tecnológica Comfenelaco. 2010
Wisner, J. and Tan, K., Supply chain management and its impact on purchasing, Journal of Supply Chain Management, vol. 36, no. 3, pp. 33–42, 2000.
Zhi Xiong, T. and Pokharel, P., Logistics in hospitals: A case study of some Singapore hospitals, Leadership in Health Services, vol. 20, no. 3, pp. 195–207, 2007.
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spelling Chams-Anturi, OdetteEscorcia-Caballero, Juan P.Gomez, Anamaria PSoto-Ferrari, MiltonChams Anturi, Odettevirtual::140-1Soto Ferrari, Milton2020-12-26T16:21:31Z2020-12-26T16:21:31Z2020https://hdl.handle.net/11323/7634Corporación Universidad de la CostaREDICUC - Repositorio CUChttps://repositorio.cuc.edu.co/Healthcare systems are recognized for their disarticulated logistics models due to their interconnected services complex structure. There is evidence in the literature that these systems require the implementation of supply chain management practices to strengthen their integration with customers and suppliers and improve their competitiveness. Then, this research aimed to analyze competitiveness in a supply chain integration and logistics for a Colombian public hospital applying a competence and capability assessment. The results show that the supply chain integration competitiveness of the studied hospital is 72.24%, and the logistics competitiveness is 77.79%. Based on the Bowersox model, most performance results are above the defined threshold set by the performance of established world-class companies, showing an acceptable level. To reduce the identified GAPs, we provided strategies for the improvement of competitiveness in supply chain integration and logistics for the selected Colombian public hospital.Chams-Anturi, Odette-will be generated-orcid-0000-0002-8353-7326-600Escorcia-Caballero, Juan P.-will be generated-orcid-0000-0001-8425-0266-600Gomez, Anamaria P-will be generated-orcid-0000-0001-9578-7798-600Soto-Ferrari, Milton-will be generated-orcid-0000-0002-0255-968X-60013 páginasapplication/pdfengIEOM Society InternationalUnited States© IEOM Society InternationalAtribución 4.0 Internacional (CC BY 4.0)https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccesshttp://purl.org/coar/access_right/c_abf2Proceedings of the 5th NA International Conference on Industrial Engineering and Operations Managementhttps://www.researchgate.net/publication/345914586_Analysis_of_Competitiveness_in_Supply_Chain_Integration_and_Logistics_An_Evidence_From_a_Public_Hospital_NetworkAnalysis of competitiveness in supply chain integration and logistics: an evidence from a public hospital networkArtículo de revistahttp://purl.org/coar/resource_type/c_6501http://purl.org/coar/resource_type/c_2df8fbb1Textinfo:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARTinfo:eu-repo/semantics/acceptedVersionConference: International Conference on Industrial Engineering and Operations ManagementAkkermans, H., Bogerd, P. and Vos, B., Virtuous and vicious cycles on the road towards international supply chain management, International Journal of Operations & Production Management, vol. 19, no. 5/6, pp. 565–582, 1999.Anderson, M. and Katz, P., Strategic sourcing, The International Journal of Logistics Management, vol. 9, no. 1, pp. 1–13, 1998.Aptel, O. and Pourjalali, H., Improving activities and decreasing costs of logistics in hospitals: A comparison of US and French hospitals, The International Journal of Accounting, vol. 36, pp. 65–90, 2001.Arbelaez, C. and Patiño, A., State of emergency medicine in Colombia, International Journal of Emergency Medicine, vol. 8, no. 9, pp. 1-6, 2015.Bowersox, D. and Closs, D., Logistical management: The integrated supply chain process, McGraw-Hill, New York, NY. 1996.Bowersox, D., Closs, D. and Stank, T., 21st century logistics: Making supply chain integration a reality. Oak Brook, Ill: Council of Logistics Management, 1999Bowersox, D. and Daugherty, P., Logistics paradigms: The impact of information technology, Journal of Business Logistics, vol. 16, no. 1, pp. 65–80, 1995.Croom, S., Romano, P. and Giannakis, M., Supply chain management: An analytical framework for critical literature review, European Journal of Purchasing, vol. 6, no. 1, pp. 67–83, 2000.Dyer, J. and Singh, H., The relational view: Cooperative strategy and sources of interorganizational competitive advantage, Academy of Management Review, vol. 24, no. 3, pp. 660–679, 1998.Escorcia-Caballero, J., Moreno-Luzon, M.D and Chams-Anturi, O., Supply chain integration capability: An organizational routine perspective, International Journal of Supply Chain Management, vol. 8, no. 4, pp. 39-47, 2019.Figueroa, L., Aguirre, S., Wilches, M. and Romero, D., Análisis de la logística hospitalaria aplicada en las entidades de salud de nivel 3 y 4 en la ciudad de Barranquilla, Scientia et Technica, vol. 21, no. 4, pp. 307–317, 2016.Flynn, B.B., Huo, B. and Zhao, X., The impact of supply chain integration on performance: A contingency and configuration approach, Journal of Operations Management, vol. 28, no. 1, pp. 58–71, 2010.Lambert, D. and Cooper, M., Supply chain management: implementation issues and research opportunities, The International Journal of Logistics Management, vol. 9, no. 2, pp. 1–20, 1998.Lourenço, H., Logistics management. An opportunity for metaheuristics. In Metaheuristic optimization via memory and evolution tabu search and scatter search, Operations Research/Computer Science Interfaces Series. Rego, Cesar; Alidaee, Bahram (Eds.), vol. 30, pp. 329–356, 2005.Lummus, R. and Vokurka, R., Strategic supply chain planning, Production and Inventory Management, vol. 39, no. 3, pp. 49–58, 1998.Moreno-Luzon, M., Escorcia-Caballero, J. and Chams-Anturi, O., The integration of the supply chain as a dynamic capability for sustainability: The case of an Innovative organic company. In: Peris-Ortiz M., Ferreira J., Merigó Lindahl J. (eds) Knowledge, Innovation and Sustainable Development in Organizations, Innovation, Technology, and Knowledge Management. Springer, Cham. 97-111, 2019Morgan, J. and Monczka, R., Supplier integration a new level of supply chain managment, Purchasing, vol. 120, no. 1, pp. 110–113, 1996.Näslund, D. and Hulthen, H., Supply chain management integration: A critical analysis, Benchmarking: An International Journal, vol. 19, no. 4/5, pp. 481–501, 2012.Ortíz-Barrios, M., Escorcia-Caballero, J., Sánchez-Sánchez, F., De Felice, F. and Petrillo, A., Efficiency analysis of integrated public hospital networks in outpatient internal medicine, Journal of Medical Systems, vol. 41, no. 163, 2017.Osborne, T., Clark, R., Blackowiak, J., Williamson, P., Werb, S. and Strong, B., Efficiency analysis of an interoperable healthcare operations platform, Journal of Medical Systems, vol. 41, no. 52, 2017.Pokharel, S., Perception on information and communication technology perspectives in logistics, Enterprise Information Management, vol. 18, no. 2, pp. 136–49, 2005.Sahid, F., Pinzón, F., Rodriguez, J. and Narvaez, G., Competitividad en integración del supply chain en la industria astillera de Colombia, Colombia: Revista Gestion. 2010.Simchi-Levi, D., Kaminsky, P. and Simchi-Levi, E., Designing and managing the supply chain: Concepts, strategies and case studies, McGraw Hill, Singapore. 2003.Simchi-Levi, D., Wu, S. and Shen, Z., Handbook of quantitative supply chain analysis: Modeling in the e-business era, Springer Science & Business Media, 2004.Stank, T., Keller, S. and Daugherty, P., Supply chain collaboration and logistical service performance, Journal of Business Logistics, vol. 22, no. 1, pp. 29–48, 2001.Ugarriza, R. and Jiménez, J., Evaluación del nivel de competitividad en un astillero en Cartagena, Colombia: Fundación Universitaria Tecnológica Comfenelaco. 2010Wisner, J. and Tan, K., Supply chain management and its impact on purchasing, Journal of Supply Chain Management, vol. 36, no. 3, pp. 33–42, 2000.Zhi Xiong, T. and Pokharel, P., Logistics in hospitals: A case study of some Singapore hospitals, 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