Una aproximación a la gestión de riesgo en el marco del sistema de gestión de calidad en las organizaciones.

The objective of this article is to carry out a bibliographic review on risk management within the framework of quality management in organizations. The study is approached from a qualitative, descriptive and documentary approach, through the search and retrieval of information in different database...

Full description

Autores:
Tipo de recurso:
Fecha de publicación:
2021
Institución:
Universidad de América
Repositorio:
Lumieres
Idioma:
spa
OAI Identifier:
oai:repository.uamerica.edu.co:20.500.11839/8871
Acceso en línea:
https://hdl.handle.net/20.500.11839/8871
Palabra clave:
Gestión del riesgo
Riesgo
Sistema de gestión de calidad
Risk management
Risk
Quality management system
Rights
License
Atribución – No comercial
Description
Summary:The objective of this article is to carry out a bibliographic review on risk management within the framework of quality management in organizations. The study is approached from a qualitative, descriptive and documentary approach, through the search and retrieval of information in different databases such as Science Direct, Scopus, Emerald Insight and Google Scholar. The document presents a general context on the subject of study, the methods used for risk management within the framework of quality management systems and an international perspective of the subject through three case studies. The study shows the impact that risk management generates in the implementation of quality management systems in organizations. The results obtained show the importance of implementing risk management following the stages of planning, identification, evaluation and treatment for proper management within the organization.