Impacto de los sistemas de gestión en la productividad y competitividad. Estudio de caso de una industria cosmética

As a competitiveness strategy, many organizations have fulfilled quality management systems, these organizations have seen positive results in the effective implementation of integrated management systems in terms of competitiveness and productivity; This article is a case study of a company belongi...

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Autores:
Tipo de recurso:
Fecha de publicación:
2016
Institución:
Universidad de América
Repositorio:
Lumieres
Idioma:
spa
OAI Identifier:
oai:repository.uamerica.edu.co:20.500.11839/6289
Acceso en línea:
https://hdl.handle.net/20.500.11839/6289
Palabra clave:
Gestión de la calidad
Cpompetitividad
Mercado cosmética
Quality management
Competitiveness
Makeup market
Rights
License
Atribución – No comercial – Sin Derivar
Description
Summary:As a competitiveness strategy, many organizations have fulfilled quality management systems, these organizations have seen positive results in the effective implementation of integrated management systems in terms of competitiveness and productivity; This article is a case study of a company belonging to the makeup industry; this company has been certified in quality management systems under ISO 9001: 2008 in order to achieve advantages over competitors. Some of the advantages found are an increment in profits, reduction in waste material, reductions in rework processes and customer loyalty.