Plan de transición del sistema de gestión de calidad basado en la norma NTC-ISO 9001:2018 a la NTC-ISO 9001:2015 en la empresa PJM Services S.A.

The objective of this degree work is to carry out a plan of transition of the quality management system based on the standard NTC-ISO 9001:2008 to the standard NTC-ISO 9001:2015 for the organization PJM Services S.A.S. The ISO 9001 standard sets out the requirements to be met by organizations in ord...

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Autores:
Tipo de recurso:
Fecha de publicación:
2020
Institución:
Universidad de América
Repositorio:
Lumieres
Idioma:
spa
OAI Identifier:
oai:repository.uamerica.edu.co:20.500.11839/7875
Acceso en línea:
https://hdl.handle.net/20.500.11839/7875
Palabra clave:
Plan de transición
Sistema de gestión de calidad
Transition plan
Quality management system
Tesis y disertaciones académicas
Rights
License
Atribución – No comercial – Sin Derivar
Description
Summary:The objective of this degree work is to carry out a plan of transition of the quality management system based on the standard NTC-ISO 9001:2008 to the standard NTC-ISO 9001:2015 for the organization PJM Services S.A.S. The ISO 9001 standard sets out the requirements to be met by organizations in order to be certified in the quality management system. This work was carried out on the basis of documentary information on the subject of study in large or small companies, and information was obtained from the company PJM Services S.A.S. which was certified in the NTC-ISO 9001:2008 standard from 2015 to 2018.