Propuesta de un plan de mejoramiento basado en el capítulo 9 de la norma ISO 9001:2015 para el proceso de gestión del talento humano distrital en una entidad pública

This paper analyzes the problems presented in the area of a public district entity that is responsible for managing human talent in public employees, by making the application of the performance evaluation for the different types of entailment that there validate. A diagnosis of the situation was ma...

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Autores:
Tipo de recurso:
Fecha de publicación:
2018
Institución:
Universidad de América
Repositorio:
Lumieres
Idioma:
spa
OAI Identifier:
oai:repository.uamerica.edu.co:20.500.11839/6977
Acceso en línea:
https://hdl.handle.net/20.500.11839/6977
Palabra clave:
Cumplimientos parciales
Evaluación del desempeño
Servidores públicos
Partial compliance
Performance evaluation
Public employees
Tesis y disertaciones académicas
Rights
License
Atribución – No comercial
Description
Summary:This paper analyzes the problems presented in the area of a public district entity that is responsible for managing human talent in public employees, by making the application of the performance evaluation for the different types of entailment that there validate. A diagnosis of the situation was made through the evidences recognized by the expert in the area belonging to the area in question, as well as the analysis of compliance with the requirements of ISO 9001: 2015 consigned in chapter # 9, and the analysis of the effective application of the competences that must be taken into account according to the Ibero-American charter of the civil service.