Propuesta de un plan para gestionar el conocimiento según los requisitos de la NTC ISO 9001:2015 en una organización de propiedad horizontal
The present work is based on the accomplishment of an offer to manage the knowledge in an organization of horizontal property dedicated principally to giving the service of administration, vigilance, bathroom and maintenance in a residential set in Bogota. In the development of the work,it was done...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2018
- Institución:
- Universidad de América
- Repositorio:
- Lumieres
- Idioma:
- spa
- OAI Identifier:
- oai:repository.uamerica.edu.co:20.500.11839/6974
- Acceso en línea:
- https://hdl.handle.net/20.500.11839/6974
- Palabra clave:
- Conocimiento organizacional
Gestión del conocimiento
Propiedad horizontal
Horizontal property
Knowledge management
Organizational knowledge
Tesis y disertaciones académicas
- Rights
- License
- Atribución – No comercial
| Summary: | The present work is based on the accomplishment of an offer to manage the knowledge in an organization of horizontal property dedicated principally to giving the service of administration, vigilance, bathroom and maintenance in a residential set in Bogota. In the development of the work,it was done a diagnosis to know the current situation of the company in the factors key to manage the knowledge such as: origin of the knowledge, transfer of the knowledge, retention of the knowledge and culture organizacional, of which they found failings in each of the factors. |
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