Diseño del sistema de gestión de calidad de acuerdo con la norma ISO 9001 de 2015 para la empresa Coopsecar.
According to the NTC ISO 9000:2015 standard, a system is defined as "the set of interrelated or interacting elements", and a management system as "the set of interrelated or interacting elements of an organization to establish policies, objectives and processes to achieve the objectiv...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2022
- Institución:
- Universidad de América
- Repositorio:
- Lumieres
- Idioma:
- spa
- OAI Identifier:
- oai:repository.uamerica.edu.co:20.500.11839/8906
- Acceso en línea:
- https://hdl.handle.net/20.500.11839/8906
- Palabra clave:
- Calidad
Gestión de calidad
Normatividad
Quality
Quality management
Normativity
Tesis y disertaciones académicas
- Rights
- License
- Atribución – No comercial
| Summary: | According to the NTC ISO 9000:2015 standard, a system is defined as "the set of interrelated or interacting elements", and a management system as "the set of interrelated or interacting elements of an organization to establish policies, objectives and processes to achieve the objectives. ”. Likewise, Quality Management System is defined as "Part of a management system related to quality" and quality as "the ability to satisfy customers, measuring the expected and unforeseen impact on the relevant parties". |
|---|