Combination of product quality management and exports: The case of Colombian fruits companies
Quality management provides to companies a framework to improve quality in overall systems, reduction of costs, reallocation of resources efficiently, correct planning of strategies, prevent or correct errors in the right time and increase the performance of companies. In this text, we discuss the d...
- Autores:
- Tipo de recurso:
- Fecha de publicación:
- 2015
- Institución:
- Universidad del Rosario
- Repositorio:
- Repositorio EdocUR - U. Rosario
- Idioma:
- spa
- OAI Identifier:
- oai:repository.urosario.edu.co:10336/12482
- Acceso en línea:
- https://doi.org/10.48713/10336_12482
http://repository.urosario.edu.co/handle/10336/12482
- Palabra clave:
- Deming 14 points
Quality management
SME's
Fuits Companies
HACCP
Relaciones internacionales
Negocios internacionales
Administración de empresas
Exportaciones
Industria frutícola
- Rights
- License
- Abierto (Texto completo)
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|
dc.title.spa.fl_str_mv |
Combination of product quality management and exports: The case of Colombian fruits companies |
title |
Combination of product quality management and exports: The case of Colombian fruits companies |
spellingShingle |
Combination of product quality management and exports: The case of Colombian fruits companies Deming 14 points Quality management SME's Fuits Companies HACCP Relaciones internacionales Negocios internacionales Administración de empresas Exportaciones Industria frutícola |
title_short |
Combination of product quality management and exports: The case of Colombian fruits companies |
title_full |
Combination of product quality management and exports: The case of Colombian fruits companies |
title_fullStr |
Combination of product quality management and exports: The case of Colombian fruits companies |
title_full_unstemmed |
Combination of product quality management and exports: The case of Colombian fruits companies |
title_sort |
Combination of product quality management and exports: The case of Colombian fruits companies |
dc.contributor.advisor.none.fl_str_mv |
Gallin, Steffie |
dc.subject.spa.fl_str_mv |
Deming 14 points Quality management SME's Fuits Companies HACCP |
topic |
Deming 14 points Quality management SME's Fuits Companies HACCP Relaciones internacionales Negocios internacionales Administración de empresas Exportaciones Industria frutícola |
dc.subject.ddc.none.fl_str_mv |
Relaciones internacionales |
dc.subject.lemb.spa.fl_str_mv |
Negocios internacionales Administración de empresas Exportaciones Industria frutícola |
description |
Quality management provides to companies a framework to improve quality in overall systems, reduction of costs, reallocation of resources efficiently, correct planning of strategies, prevent or correct errors in the right time and increase the performance of companies. In this text, we discuss the different theories in this field, their obligatory or non-obligatory compliance, the importance of quality management for exporting companies and a case study of a Colombian firm that its main objective is to manage quality. In conclusion, we find out that there is different types of quality management systems such as Juran’s trilogy, Deming 14 points, Six sigma, HACCP, and so on; also that companies have to manage suppliers and that quality has a positive influence on exports volume; in the case of Colombian small and medium enterprises, it can be mentioned that the majority has implemented tools regarding quality management but is not enough. |
publishDate |
2015 |
dc.date.created.none.fl_str_mv |
2015-05 |
dc.date.issued.none.fl_str_mv |
2015 |
dc.date.accessioned.none.fl_str_mv |
2016-10-21T15:54:35Z |
dc.date.available.none.fl_str_mv |
2016-10-21T15:54:35Z |
dc.type.eng.fl_str_mv |
bachelorThesis |
dc.type.coar.fl_str_mv |
http://purl.org/coar/resource_type/c_7a1f |
dc.type.spa.spa.fl_str_mv |
Trabajo de grado |
dc.identifier.doi.none.fl_str_mv |
https://doi.org/10.48713/10336_12482 |
dc.identifier.uri.none.fl_str_mv |
http://repository.urosario.edu.co/handle/10336/12482 |
url |
https://doi.org/10.48713/10336_12482 http://repository.urosario.edu.co/handle/10336/12482 |
dc.language.iso.none.fl_str_mv |
spa |
language |
spa |
dc.rights.coar.fl_str_mv |
http://purl.org/coar/access_right/c_abf2 |
dc.rights.acceso.spa.fl_str_mv |
Abierto (Texto completo) |
dc.rights.cc.spa.fl_str_mv |
Atribución-NoComercial-SinDerivadas 2.5 Colombia |
dc.rights.uri.none.fl_str_mv |
http://creativecommons.org/licenses/by-nc-nd/2.5/co/ |
rights_invalid_str_mv |
Abierto (Texto completo) Atribución-NoComercial-SinDerivadas 2.5 Colombia http://creativecommons.org/licenses/by-nc-nd/2.5/co/ http://purl.org/coar/access_right/c_abf2 |
dc.format.mimetype.none.fl_str_mv |
application/pdf |
dc.publisher.spa.fl_str_mv |
Universidad del Rosario |
dc.publisher.department.spa.fl_str_mv |
Facultad de administración |
dc.publisher.program.spa.fl_str_mv |
Administrador de negocios internacionales |
institution |
Universidad del Rosario |
dc.source.bibliographicCitation.none.fl_str_mv |
Garvin, D. A. (1984). What does “Product Quality” really mean?. MIT Sloan Management review, 26x1. Moore, Katie (2014). Two sides to a coin, quality assurance and continuous improvement. Food logistics, 155, 28-29 Bilska, A., Kowalski, R. (2014). Food quality and safety management. Logforum, 10x3, 353-361 Kowalska, A. (2011) Food quality and its conditionings. Acta Scientiarum Polonorum Oeconomia, 10x4, 43-54 Singg, Prakash. J., Wee Dean, Chua. M., & Chee-Chuong, Sum (2013), Deming management Method. Quality Management Journal, 20x3, 41-69 Deming, W. Deming (2000), The new economics. MIT press, 2, Chapter 4. Juran, J. M. (1989) Juran on leadership for quality: An executive handbook. US. Macmillan Bisgaard, Soren (2008). Quality Management and Juran’s Legacy. Quality engineering, 20x4, 390-401 Taddese, Fasil., Osada, Horoshi., (2010), Innovation using TQM in developing countries empirical study of Deming Prize winners. Journal of technology Management & innovation, 5x2, 46-65 Maurer, Robert (2013). Building a quality culture one small step at a timer. Journal for quality & participation, 35x4, 8-11 Todorut, Amalia. V., Cirnu, Doru., Niculescu, George., (2009). The relation among six sigma and other managerial techniques of improving the performances of the organizations. Annals of the University of Petrosani Economics, 9x4, 289-296 Smith, Jim. L., (2014) Six Sigma: A magic formula? Quality Journal, 53x11, 12 Thomsett, Michael. C., (2005) Getting started in six sigma. John Wiley & sons Inc., New Jersey Gray, George. R., (1993) Quality Circles: an update. SAM Advanced Management Journal, 58x2, 41-48 Condrea, E., Constandache, M., Satanciu, C. (2008). Relation: Foods quality – Raw material management. Annals of the University of Oradea Economic Science Series, 17x2, 600-604 Urbaniak, Maciej (2015), The role of continuous improvement tools of processes in building relationships in supply chain. Scientific Journal of logistics, 11x1, 41-50 Omachonu, Vincent. K., Ross, Joel. E. (2004) Principles of total quality. US. CRC Press LLC. Pineiro, Maya (2007) Implementing Programmes to improve safety and quality in fruit and vegetable supply chains: benefits and drawbacks. Rome, Italy. FAO Sharaf, Maged (2015). Best Practices for contract Manufacturers & their customers. Nutraceuticals world, 18x1, 20-21 Sierra, Jaime. H., (2009) Assesing Exporting Culture in Colombian SMEs: A look at the EPP. Cuadernos de administración, 22, 99-134 |
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Gallin, Steffieb31beaad-33dc-4f7f-9edc-e1a691c30f61-1Lu Luque, JenniferAdministrador de Negocios Internacionalesad19a75d-b780-4290-a79a-557af92700c4-12016-10-21T15:54:35Z2016-10-21T15:54:35Z2015-052015Quality management provides to companies a framework to improve quality in overall systems, reduction of costs, reallocation of resources efficiently, correct planning of strategies, prevent or correct errors in the right time and increase the performance of companies. In this text, we discuss the different theories in this field, their obligatory or non-obligatory compliance, the importance of quality management for exporting companies and a case study of a Colombian firm that its main objective is to manage quality. In conclusion, we find out that there is different types of quality management systems such as Juran’s trilogy, Deming 14 points, Six sigma, HACCP, and so on; also that companies have to manage suppliers and that quality has a positive influence on exports volume; in the case of Colombian small and medium enterprises, it can be mentioned that the majority has implemented tools regarding quality management but is not enough.Montpellier Business SchoolUniversidad del Rosarioapplication/pdfhttps://doi.org/10.48713/10336_12482 http://repository.urosario.edu.co/handle/10336/12482spaUniversidad del RosarioFacultad de administraciónAdministrador de negocios internacionalesAbierto (Texto completo)Atribución-NoComercial-SinDerivadas 2.5 ColombiaEL AUTOR, manifiesta que la obra objeto de la presente autorización es original y la realizó sin violar o usurpar derechos de autor de terceros, por lo tanto la obra es de exclusiva autoría y tiene la titularidad sobre la misma. PARGRAFO: En caso de presentarse cualquier reclamación o acción por parte de un tercero en cuanto a los derechos de autor sobre la obra en cuestión, EL AUTOR, asumirá toda la responsabilidad, y saldrá en defensa de los derechos aquí autorizados; para todos los efectos la universidad actúa como un tercero de buena fe. EL AUTOR, autoriza a LA UNIVERSIDAD DEL ROSARIO, para que en los términos establecidos en la Ley 23 de 1982, Ley 44 de 1993, Decisión andina 351 de 1993, Decreto 460 de 1995 y demás normas generales sobre la materia, utilice y use la obra objeto de la presente autorización. -------------------------------------- POLITICA DE TRATAMIENTO DE DATOS PERSONALES. Declaro que autorizo previa y de forma informada el tratamiento de mis datos personales por parte de LA UNIVERSIDAD DEL ROSARIO para fines académicos y en aplicación de convenios con terceros o servicios conexos con actividades propias de la academia, con estricto cumplimiento de los principios de ley. Para el correcto ejercicio de mi derecho de habeas data cuento con la cuenta de correo habeasdata@urosario.edu.co, donde previa identificación podré solicitar la consulta, corrección y supresión de mis datos.http://creativecommons.org/licenses/by-nc-nd/2.5/co/http://purl.org/coar/access_right/c_abf2Garvin, D. A. (1984). What does “Product Quality” really mean?. MIT Sloan Management review, 26x1.Moore, Katie (2014). Two sides to a coin, quality assurance and continuous improvement. Food logistics, 155, 28-29Bilska, A., Kowalski, R. (2014). Food quality and safety management. Logforum, 10x3, 353-361Kowalska, A. (2011) Food quality and its conditionings. Acta Scientiarum Polonorum Oeconomia, 10x4, 43-54Singg, Prakash. J., Wee Dean, Chua. M., & Chee-Chuong, Sum (2013), Deming management Method. Quality Management Journal, 20x3, 41-69Deming, W. Deming (2000), The new economics. MIT press, 2, Chapter 4.Juran, J. M. (1989) Juran on leadership for quality: An executive handbook. US. MacmillanBisgaard, Soren (2008). Quality Management and Juran’s Legacy. Quality engineering, 20x4, 390-401Taddese, Fasil., Osada, Horoshi., (2010), Innovation using TQM in developing countries empirical study of Deming Prize winners. Journal of technology Management & innovation, 5x2, 46-65Maurer, Robert (2013). Building a quality culture one small step at a timer. Journal for quality & participation, 35x4, 8-11Todorut, Amalia. V., Cirnu, Doru., Niculescu, George., (2009). The relation among six sigma and other managerial techniques of improving the performances of the organizations. Annals of the University of Petrosani Economics, 9x4, 289-296Smith, Jim. L., (2014) Six Sigma: A magic formula? Quality Journal, 53x11, 12Thomsett, Michael. C., (2005) Getting started in six sigma. John Wiley & sons Inc., New JerseyGray, George. R., (1993) Quality Circles: an update. SAM Advanced Management Journal, 58x2, 41-48Condrea, E., Constandache, M., Satanciu, C. (2008). Relation: Foods quality – Raw material management. Annals of the University of Oradea Economic Science Series, 17x2, 600-604Urbaniak, Maciej (2015), The role of continuous improvement tools of processes in building relationships in supply chain. Scientific Journal of logistics, 11x1, 41-50Omachonu, Vincent. K., Ross, Joel. E. (2004) Principles of total quality. US. CRC Press LLC.Pineiro, Maya (2007) Implementing Programmes to improve safety and quality in fruit and vegetable supply chains: benefits and drawbacks. Rome, Italy. FAOSharaf, Maged (2015). Best Practices for contract Manufacturers & their customers. Nutraceuticals world, 18x1, 20-21Sierra, Jaime. H., (2009) Assesing Exporting Culture in Colombian SMEs: A look at the EPP. 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