The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership

This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.

Autores:
Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez-Castro, Dorys Yaneth
Scavarda, Anníbal José
Tipo de recurso:
Article of investigation
Fecha de publicación:
2023
Institución:
Colegio de Estudios Superiores de Administración
Repositorio:
Repositorio CESA
Idioma:
eng
OAI Identifier:
oai:repository.cesa.edu.co:10726/5290
Acceso en línea:
http://hdl.handle.net/10726/5290
https://doi.org/10.1371/journal.pone.0284752
Palabra clave:
Citizenship
Emotional Intelligence
Humans
Index Medicus
Leadership
Surveys and Questionnaires
Rights
openAccess
License
Abierto (Texto Completo)
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repository_id_str
spelling Santa Florez, Ricardo Albertofd413387-760e-4986-9d44-ad7b7f12b429-1Moros Ochoa, María Andreína65a5bd89-3a5d-498f-8adc-61b8d6497c3a-1Morante, Diegob7ffa488-fc38-4529-ad5b-def7645cfcdd-1Rodríguez-Castro, Dorys Yanethdcce1035-13a3-41da-ada2-9bcef25bada2-1Scavarda, Anníbal José61a440b3-e520-4494-a3b0-2a85a3701c51-1Santa Florez, Ricardo Alberto [0000-0003-2584-2928]Moros Ochoa, María Andreína [0000-0001-8428-9056]Rodríguez-Castro, Dorys Yaneth [0000-0002-3824-0013]Santa Florez, Ricardo Alberto [35243462500]Moros Ochoa, María Andreína [57195503017]Morante, Diego [58136646600]Rodríguez-Castro, Dorys Yaneth[57219932188]Scavarda, Anníbal José [14045944300]2023-11-21T18:42:45Z2023-11-21T18:42:45Z2023-08-02http://hdl.handle.net/10726/5290instname:Colegio de Estudios Superiores de Administración – CESAreponame:Biblioteca Digital – CESArepourl:https://repository.cesa.edu.co/1932-6203https://doi.org/10.1371/journal.pone.0284752engPlos OneThe impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadershiparticlehttp://purl.org/coar/resource_type/c_2df8fbb1http://purl.org/coar/resource_type/c_6501info:eu-repo/semantics/articlehttp://purl.org/redcol/resource_type/ARThttp://purl.org/coar/version/c_71e4c1898caa6e32info:eu-repo/semantics/openAccessAbierto (Texto Completo)http://purl.org/coar/access_right/c_abf2This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.https://orcid.org/0000-0003-2584-2928https://orcid.org/0000-0001-8428-9056https://orcid.org/0000-0002-3824-0013https://www.scopus.com/authid/detail.uri?authorId=35243462500https://www.scopus.com/authid/detail.uri?authorId=57195503017https://www.scopus.com/authid/detail.uri?authorId=58136646600https://www.scopus.com/authid/detail.uri?authorId=57219932188https://www.scopus.com/authid/detail.uri?authorId=14045944300188PloS oneCitizenshipEmotional IntelligenceHumansIndex MedicusLeadershipSurveys and Questionnaires10726/5290oai:repository.cesa.edu.co:10726/52902023-11-21 13:42:48.635metadata only accessBiblioteca Digital - CESAbiblioteca@cesa.edu.co
dc.title.eng.fl_str_mv The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
title The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
spellingShingle The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
Citizenship
Emotional Intelligence
Humans
Index Medicus
Leadership
Surveys and Questionnaires
title_short The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
title_full The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
title_fullStr The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
title_full_unstemmed The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
title_sort The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership
dc.creator.fl_str_mv Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez-Castro, Dorys Yaneth
Scavarda, Anníbal José
dc.contributor.author.none.fl_str_mv Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez-Castro, Dorys Yaneth
Scavarda, Anníbal José
dc.contributor.orcid.none.fl_str_mv Santa Florez, Ricardo Alberto [0000-0003-2584-2928]
Moros Ochoa, María Andreína [0000-0001-8428-9056]
Rodríguez-Castro, Dorys Yaneth [0000-0002-3824-0013]
dc.contributor.scopus.none.fl_str_mv Santa Florez, Ricardo Alberto [35243462500]
Moros Ochoa, María Andreína [57195503017]
Morante, Diego [58136646600]
Rodríguez-Castro, Dorys Yaneth[57219932188]
Scavarda, Anníbal José [14045944300]
dc.subject.proposal.none.fl_str_mv Citizenship
Emotional Intelligence
Humans
Index Medicus
Leadership
Surveys and Questionnaires
topic Citizenship
Emotional Intelligence
Humans
Index Medicus
Leadership
Surveys and Questionnaires
description This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.
publishDate 2023
dc.date.accessioned.none.fl_str_mv 2023-11-21T18:42:45Z
dc.date.available.none.fl_str_mv 2023-11-21T18:42:45Z
dc.date.issued.none.fl_str_mv 2023-08-02
dc.type.none.fl_str_mv article
dc.type.coar.fl_str_mv http://purl.org/coar/resource_type/c_6501
dc.type.coar.none.fl_str_mv http://purl.org/coar/resource_type/c_2df8fbb1
dc.type.driver.none.fl_str_mv info:eu-repo/semantics/article
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dc.type.coarversion.none.fl_str_mv http://purl.org/coar/version/c_71e4c1898caa6e32
format http://purl.org/coar/resource_type/c_2df8fbb1
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10726/5290
dc.identifier.instname.none.fl_str_mv instname:Colegio de Estudios Superiores de Administración – CESA
dc.identifier.reponame.none.fl_str_mv reponame:Biblioteca Digital – CESA
dc.identifier.repourl.none.fl_str_mv repourl:https://repository.cesa.edu.co/
dc.identifier.eissn.none.fl_str_mv 1932-6203
dc.identifier.doi.none.fl_str_mv https://doi.org/10.1371/journal.pone.0284752
url http://hdl.handle.net/10726/5290
https://doi.org/10.1371/journal.pone.0284752
identifier_str_mv instname:Colegio de Estudios Superiores de Administración – CESA
reponame:Biblioteca Digital – CESA
repourl:https://repository.cesa.edu.co/
1932-6203
dc.language.iso.none.fl_str_mv eng
language eng
dc.relation.citationvolume.none.fl_str_mv 18
dc.relation.citationissue.none.fl_str_mv 8
dc.relation.ispartofjournal.none.fl_str_mv PloS one
dc.rights.accessrights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.rights.local.none.fl_str_mv Abierto (Texto Completo)
dc.rights.coar.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
rights_invalid_str_mv Abierto (Texto Completo)
http://purl.org/coar/access_right/c_abf2
dc.publisher.none.fl_str_mv Plos One
publisher.none.fl_str_mv Plos One
institution Colegio de Estudios Superiores de Administración
repository.name.fl_str_mv Biblioteca Digital - CESA
repository.mail.fl_str_mv biblioteca@cesa.edu.co
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